While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jose,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday (Labor Day) | 10 AM–9 PM Hours might differ |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
Address and Contact Information
Address: 1701 Story Rd Bldg 30, San Jose, CA 95122
Phone: (408) 254-3500
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El Pollo Loco | Fire-Grilled Chicken | Feed the Flame
Famous citrus-marinated, fire-grilled chicken. Cooked slow. Served fast. Always cut-to-order. Now serving in Arizona, California, Nevada, Texas, and Utah.
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Reviews
Sylvia C
Everything was going so good
… moreRecetas de Lili Anna
I love the chipotle chicken burrito so good
… moreAngel Sanchez
Got the $6 special mobile order deal for this amazing double chicken avocado tostada meal!
… moreRicardo Magańa
I give my review couple of weeks ago and I don’t see it, so I’ll just do it again.
… moreDaniel Gutierrez
This Pollo Loco is fast to make out going meals no drive thru but the workers are a team working hard to serve your meal and keep the place clean. food is great made fresh
… moreErnesto Zavala
We opted for curbside pickup on the Pollo Loco app. We pull in at 6pm (04-20-2023) just as the app is telling us our order is ready and instructs us to click that we’re here. Problem is there’s nowhere to click so we tried calling but it goes straight to a voice message telling us there’s no one available to take the call. Go inside for our curbside pickup, explain the problems and we’re handed a tightly tied bag, no explanation or apology. Why was the bag tied so tightly? Probably to hide the fact that they got the order wrong. App asks if all was right. Answer is obviously NO so it tells us to call. What’s the point. Nobody answers.
… moreAntisocial
I am beyond appreciative of the manager who made sure I got my orders correct. Kudos to the team leader managing this location! I appreciate the extra effort in providing excellent customer service. 5/5 I highly recommend.
… moreSocorro Norrup
Just an all around Great fast paced Mexican food, very clean well priced that employees friendly People who enjoy giving great service. I often referrer friends and family to this establishment because of their great service.
… moreJerica XO
El Pollo Locos version of Birria meat is sooo very disappointing!!! The birria meat tasted like old mushy microwaved roast beef had no mexican flavors at all I wouldn’t even have guessed it was supposed to be Birria meat if you didn’t tell me. Consume also didn’t help at all with the flavor. The whole meal I got today was just straight flavorless I know el pollo loco is known for not being authentic but this is ridiculous!!! Seems like they just came up with this quick to get people talking trying to keep up with the hype of the Real Birria sensation. No not recommend. Don’t waste your money .
… moremartha Vasquez
The worker’s in this Pollo loco are very professional, nice and friendly special Ana from the morning shift. My family and I love El pollo loco.
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