El Pollo Loco

  4.1 – 2 reviews  $ • Mexican restaurant

While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Richmond,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery El Pollo Loco 94805

Hours

Friday10 AM–11 PM
Saturday10 AM–11 PM
Sunday10 AM–11 PM
Monday
(Labor Day)
10 AM–11 PM
Hours might differ
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM

Address and Contact Information

Address: 13139 San Pablo Ave, Richmond, CA 94805

Phone: (510) 234-0097

Website:

Menu

elpolloloco.com

Photo Gallery

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Reviews

Tommy Tran
Wonderful service and great food without hurting the bank. I love there taco al carbon combo. For less than 7 dollars it’s gets the job done. Healthier alternative compare to other fast food restaurants. Highly recommend!
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Ashton Banares
I had ordered food from this location and had sharp bones in my burrito, my chips were missing, and when I had called to resolve my issue with the manager, the manager hung up on me.
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isaias garcia
This place is a new one for me. My wife took me here to try the taco bowl I think it’s called or taco salad. I don’t recall, but that thing was great. It has beans,rice, chicken,lettuce, tomatoes, sour cream, maybe I’m forgetting something. But they give you this homemade ranch that is very good mixed in the salad very great
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RADHA KRISHNA THAPA
The staffs working there are real LOCO. Not accountable towards their job. The people who they know, they work fast and better for them. I feel they should treat every customer the same way. Waited today more than one hour for the food. Really hate their approach towards customer. The way they play with the order is frustrating. Hope the owner and the manager make their staff work without discrimination and systematically. Last but not the least, most staffs were seen serving the drive thru customers.
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Rick D
Was a little skeptical about trying the birria from Pollo Loco due to birria being a hit or miss and never ordered it from a fast food place. But I have to say… the birria taco and consume was fire ! They killed it! Authenticity is there along with, of course, the flavor. Great job Pollo Loco
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T Was
Food is good for fast food. The teens in the restaurant need better training. It’s always something missing in the bag(s) or they don’t complete orders correctly, in general.
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Miguel
Half of my food arrived as an inedible, burnt husk. I like charr on my grilled foods, but it was hard as rock.
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Patricia Allen
The bowls are great here they just need better service like if you order things they need to keep the things in stock to accommodate customer. Ni substitutions please .
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Cassandra Dews
I really like there food but their customer service is horrible if speak Spanish there nice if not their rude
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Robert Zunter
I came here because I was starving. Got in the drive thru & ordered a Chipotle chicken burrito. My expectations were low, but as soon as I took my first bite I was pleasantly surprised. The flavor was deliciously spicy but not too hot & the sour cream added an interesting twist. The price was fair. I am happy to report the service was great.
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