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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sunnyvale,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
Address and Contact Information
Address: 996 W El Camino Real, Sunnyvale, CA 94087
Phone: (408) 732-5002
Website: https://restaurants.elpolloloco.com/ca/sunnyvale/996-w-el-camino-real?utm_source=gmb&utm_medium=yext
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Related Web Results
Order El Pollo Loco | 996 W El Camino Real, Sunnyvale, CA
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 996 W El Camino Real in Sunnyvale, CA.
Locate El Pollo Loco near Sunnyvale
Find an El Pollo Loco location near Sunnyvale. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.
Fire-Grilled Chicken & More – El Pollo Loco Menu
Browse the El Pollo Loco Food menu. From signature fire-grilled chicken meals and family platters to fresh salads, tacos, burritos, snacks and tasty sides.
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Reviews
Tee Ponsukcharoen
I don’t know why El Pollo Loco is not as popular as other fast food restaurants. It might be too healthy lol. Joking aside, the food quality is amazing. We enjoy perfectly grilled chicken and thick, creamy mac and cheese. The tortillas are soft and warm. Well, the grilled chicken is juicy and the skin is crispy. That’s how the grilled chicken should be. The most surprising thing is that how fast the service is. We order the family 16-piece meal, expecting it to be a while. Once we sit down on a table, the food is ready! This is definitely a place to get good fast food. Same tier as In-n-out!
… moreDuy Nguyen
Out all the chain chicken restaurant, El Pollo Loco is my favorite. Chicken is always perfectly cooked. The ladies working there are always friendly. Great fast and healthy place to have your lunch.
… moreTounko
The restaurant Pollo Loco? Honestly, it didn’t leave much of an impression. First off, there’s free parking right across the street, which is convenient. But once inside, the atmosphere is cold and impersonal. No warmth, no conviviality – it feels like you’re just there to eat, nothing more.
As for the presentation, it’s disappointing. The food is served in PVC utensils, like in a school cafeteria. Seriously, it’s a shame, it gives off a utilitarian vibe with no charm, which definitely kills the appetite.
Why did I go, you might ask? Because it’s one of the few places in the area that serves whole pieces of chicken – real drumsticks, real breasts. I was craving chicken, and at least here, I knew I wasn’t getting processed meat.
The place has an open kitchen where you can see the chicken grilling, which is reassuring. However, the service is pretty basic – nothing special, just like any other fast food joint.
The interior is clean but small, and the proximity to other customers makes it a bit uncomfortable. Also, the portions of the sides are on the smaller side.
In short, it was a stop made by pure chance – I was just looking to eat quickly and well. But if it’s about the overall experience, I’d suggest looking elsewhere.
… moreAs for the presentation, it’s disappointing. The food is served in PVC utensils, like in a school cafeteria. Seriously, it’s a shame, it gives off a utilitarian vibe with no charm, which definitely kills the appetite.
Why did I go, you might ask? Because it’s one of the few places in the area that serves whole pieces of chicken – real drumsticks, real breasts. I was craving chicken, and at least here, I knew I wasn’t getting processed meat.
The place has an open kitchen where you can see the chicken grilling, which is reassuring. However, the service is pretty basic – nothing special, just like any other fast food joint.
The interior is clean but small, and the proximity to other customers makes it a bit uncomfortable. Also, the portions of the sides are on the smaller side.
In short, it was a stop made by pure chance – I was just looking to eat quickly and well. But if it’s about the overall experience, I’d suggest looking elsewhere.
BJ Hastings
Customer service was very good! Great team working there. Food was bland. Rice seemed like from a mix. Chips came with my burrito but no salsa…odd. burrito lots of rice and beans, not enough chicken to even taste it. So not sure if the chicken is good or not. And again nothing for the burrito. No salsa, etc. Again wonderful staff. But boring food.
… moreJT Stachler
My wife and I had chicken bowls, and they were very tasty, if a bit expensive. The service is fine. You order at a panel and they bring your order out to the counter, so there’s not much interaction with employees. The atmosphere is very basic fast food, but that’s to be expected and isn’t a bad thing. It’s definitely worth a visit.
… moreSunny Y. Kim
This place, which I visit occasionally, never disappoints me with its chicken and food, despite the changes in the world. Moreover, their salsa and guacamole have a unique flavor that no one else can replicate. In addition, the welcoming greetings and the warm, motherly staff member at the entrance kindly assisted everyone using the self-ordering kiosks. I was so happy with that help. The staff here seemed to be working joyfully and happily, like Christians. It was another day filled with smiles for me. Thank you for the delicious meal.
… moreDee Hernandez
The place was clean. I like how one of the employees was helping the customers with the self order kiosk. The chicken was delicious but the rice tasted like uncle Ben’s rice in a pouch. My son liked the beans but they were too spicy for me. Hey what can I say I’m a weakling when it comes to spicy foods. My corn tortillas were not fully cooked and they were all broken. Their salsas were good they had a good combination of mild and hot. The ambient was busy and it didn’t look to homey like most Mexican restaurants do well with the exception of Chipotle.
… moreUadal Valois
Delicious Pollo Bowl and Fresh Meals!
I love the Pollo Bowl—it has everything I want and fits perfectly into my diet. The meals are fresh and grilled right in front of you. Great spot for fast, healthy, and delicious food. Highly recommend!
… moreI love the Pollo Bowl—it has everything I want and fits perfectly into my diet. The meals are fresh and grilled right in front of you. Great spot for fast, healthy, and delicious food. Highly recommend!
Rochelle
I love El Pollo Loco! It’s one step above “fast food”, in my mind. They recently remodeled this location and it’s been updated to kiosk ordering, which is hit or miss (for example, if you have an offer to use, you need to ask a worker to help). Luckily someone named Kevin helped me tonight and he was very knowledgeable and patient!
Highly recommend using the app because you can get rewards/offers that you can’t get just walking in and ordering.
Their chicken is always tasty and a good value. I just wish I could get their Wing Lovers meal every time I go – they are often out of wings so you can’t order that on the app or kiosk since they need to check availability first.
… moreHighly recommend using the app because you can get rewards/offers that you can’t get just walking in and ordering.
Their chicken is always tasty and a good value. I just wish I could get their Wing Lovers meal every time I go – they are often out of wings so you can’t order that on the app or kiosk since they need to check availability first.
Fan Zhao
This El Pollo Loco location is a solid choice when you want something fast, tasty, and reasonably priced. The food comes out quickly, the portions are good for the cost, and the chicken is consistently delicious—juicy, well-seasoned, and much better than typical fast food. Great spot for a quick and satisfying meal.
… more