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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lompoc, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Saturday | 9:30 AM–12 AM |
| Sunday | 9:30 AM–11 PM |
| Monday | 9:30 AM–11 PM |
| Tuesday | 9:30 AM–11 PM |
| Wednesday | 9:30 AM–11 PM |
| Thursday | 9:30 AM–11 PM |
| Friday | 9:30 AM–12 AM |
Address and Contact Information
Address: 925 N H St, Lompoc, CA 93436
Phone: (805) 741-5414
Website: https://restaurants.elpolloloco.com/ca/lompoc/925-n-h-st?utm_source=gmb&utm_medium=yext
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Reviews
Isabella Darlene Figueroa
I eat here almost every day of the week, go through the drive-thru and do orders through Doordash! The service that I receive from Amir and Carissa has been top notch!!! They go above and beyond to get the order right and both friendly, polite, and very helpful! Keep up the great work and the great food!!!! Love the food here and their rewards program is great too!!!!! Truly appreciate all of you, will keep ordering!!! Tysm Happy Holidays God bless
… moreSarah Cline
Outstanding customer service! We had an unfortunate situation tonight where we accidentally picked up another customer’s order (same first name). The store caught the mix up and tried to call me. The original employee that helped me left a very professional and apologetic voicemail. When I got back to the store Luiz and another employee (sorry, I failed to get his name) were incredibly helpful and quickly resolved the issue. Everyone was so kind and helpful. I will definitely go back! Hope the management team sees this and knows what an amazing crew they have.
… morePenny
Normally, I get the pollo bowl which is healthy, filling, and inexpensive. Our store only has a walk up and a drive-thru so I don’t know what I can say about the atmosphere. They do have outside seating but as this city is pretty cool and windy, I normally just go through the drive-thru. The employees are always very polite and accommodating.
… moreSarah Santiago
4 stars because the kitchen staff frequently messes up my order, which is rough because I always have pay extra for the avocados and guacamole even when they forget. Seeing Tommy at the window is a relief. He always checks my bag. Last time I ordered online, he noticed and fixed 2 mistakes the kitchen made before he handed me the bag. It’s always nice to see him there because it takes the pressure off of me having to ask and double-check everything myself (which makes me feel like an annoying customer). Tommy is a champion. Thanks for your extra help!
… moreScott H
Love the food and the local employees. They have in-n-out level nice drive though people. Consistency could improve. I got 2 of the same burritos, and the weight differed by 140 grams. That is one burrito was a roughly 27% bigger or smaller (depends how u see it). I REALLY DISLIKE that the APP pre-selected all items as a
meal. I’ve forgotten and wasted $$ a few times. Also, the printed coupons don’t work on the app. I almost wasted a 15$ difference for a family meal. The app used to be beneficial not so much now. The food quality has decline recently. Less meat. More beans. It was amazing, now just o.k.
… moremeal. I’ve forgotten and wasted $$ a few times. Also, the printed coupons don’t work on the app. I almost wasted a 15$ difference for a family meal. The app used to be beneficial not so much now. The food quality has decline recently. Less meat. More beans. It was amazing, now just o.k.
Aaron McCann
We ordered a $30 family meal and they had the bag stapled close. No salsa was included! Why should you have to ask for that? It totally killed the vibe and very disappointed!
… moreJim Wilkinson
I’ve been enjoying Pollo Loco 2 or 3 times a week since they opened, and have always enjoyed the food, service, and the crew members… until tonight! The food was great, as usual, service was good until I had to deal with the rudest, unpleasant person I’ve had at the drive thru window! I’m sorry if asking for my senior discount was upsetting the person, but grabbing my debit card from my hand was uncalled for, especially when you were holding the scanner out for me to “tap” the card. Then to grab my order and sling it out the window was beyond unprofessional, it was rude and disrespectful. The management was made aware of the person’s actions and I hope that management does not give this person the opportunity to treat any other customers this way! I will be back, hopefully I won’t see this employee again
… moreTiffani Skinner
I wanted to buy from here a few times before forming a review.
Overall, my experience with El Pollo Loco in Lompoc has been great. They’ve always been fast, I’ve always had someone who is nice and kind answering the drive through and giving me my order, and the food has been great!
It’s nice to have a Mexican Fast Food chain that isn’t just solely Taco Bell within the area. I’ve never got an upset stomach getting their chicken bowls/ eating any of their food. I’d say it’s more healthy compared to the aforementioned restaurant and easy going on those who still want something within ballpark of Mexican but on the go. 5 out of 5!
… moreOverall, my experience with El Pollo Loco in Lompoc has been great. They’ve always been fast, I’ve always had someone who is nice and kind answering the drive through and giving me my order, and the food has been great!
It’s nice to have a Mexican Fast Food chain that isn’t just solely Taco Bell within the area. I’ve never got an upset stomach getting their chicken bowls/ eating any of their food. I’d say it’s more healthy compared to the aforementioned restaurant and easy going on those who still want something within ballpark of Mexican but on the go. 5 out of 5!
Nstch Last
I ordered a 12 pieces family meal to go, and when I got home, I realized a few things were wrong. First, they forgot a whole side dish. Second, there were no napkins or cutlery in the bag, which is a huge issue when you’re taking food to go. It’s a testament to the lack of care and attention to detail. I won’t be ordering takeout from here again.
… moreRaul
I had a great experience eating at this location, the service was fast and friendly. I was treated like they wanted me to come back soon. The food was delicious. I recommend the habanero sauce on the side for dipping your chicken. The chicken is cooked to my taste all the time. I like the burritos and the crunchy tacos with cheese.
… more