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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Moreno Valley,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
Address and Contact Information
Address: 12821 Moreno Beach Dr, Moreno Valley, CA 92555
Phone: (951) 242-3899
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Reviews
Apparelheadz
I’m not a big fan of fast food, but when I do indulge, I’m selective about where I go. My top choices are Cava for its fresh, healthy options and El Pollo Loco when I want to treat myself. Unfortunately, every time I visit this particular El Pollo Loco, I end up disappointed—either the portions are too small, or the food is overcooked and dry.
Tonight was no different. I chipped a tooth on an overcooked chicken wing, and my chicken breast was so small it looked more like a chicken thigh. I was starving, and since I use a cane, I didn’t have the energy to go back and complain. So, I just powered through—swallowing a piece of my broken tooth in the process. I was beyond frustrated, but hunger won out.
It’s frustrating how some fast food restaurants treat paying customers like they’re handing out free meals at a soup kitchen—tiny portions, poor quality, and an indifferent attitude, all while charging sky-high prices. I only resort to fast food in emergencies, and even then, I’m rarely satisfied.
For comparison, the Cava location I visit consistently gives me good portions and quality food, but I can only speak for my personal experience there.
If you’re looking for small, tough chicken that still tastes decent, this El Pollo Loco might be for you—just be sure to check your food before you leave. They tend to package it in covered containers and slip it into a bag, making it easy to miss the portion size until you’re already gone. I let it slide tonight, but I won’t be coming back. The prices are too high for such small portions and poor quality.
It’s a shame because they used to be the best.
… moreTonight was no different. I chipped a tooth on an overcooked chicken wing, and my chicken breast was so small it looked more like a chicken thigh. I was starving, and since I use a cane, I didn’t have the energy to go back and complain. So, I just powered through—swallowing a piece of my broken tooth in the process. I was beyond frustrated, but hunger won out.
It’s frustrating how some fast food restaurants treat paying customers like they’re handing out free meals at a soup kitchen—tiny portions, poor quality, and an indifferent attitude, all while charging sky-high prices. I only resort to fast food in emergencies, and even then, I’m rarely satisfied.
For comparison, the Cava location I visit consistently gives me good portions and quality food, but I can only speak for my personal experience there.
If you’re looking for small, tough chicken that still tastes decent, this El Pollo Loco might be for you—just be sure to check your food before you leave. They tend to package it in covered containers and slip it into a bag, making it easy to miss the portion size until you’re already gone. I let it slide tonight, but I won’t be coming back. The prices are too high for such small portions and poor quality.
It’s a shame because they used to be the best.
Yamarit Sanchez
I went through the drive-thru in the morning and asked for salsa with my order. The employee, Daisy, had a very bad attitude when I made the request and was rude to me. Unfortunately, this isn’t the first time I’ve experienced this kind of behavior from her. It made the experience unpleasant and honestly made me not want to come back
… moreNancy Hernandez Garcia
I have to say I am extremely disappointed. I got raw chicken. When I called the manager was extremely rude and told me ” our food is well prepared. I hope no one ever eats raw chicken from this place. Never again
… moreYolanda Langdon
I ordered a double chicken tostada and 4 piece chicken meal from the drive thru, the lettuce in the tostada was bad and they only put 1 avocado in it , also the chicken was super dry.
The 4 piece meal didn’t come with enough condiments or onions and cilantro for the dry chicken.
This is a sad shame, especially when I live so close to this location.
Totally disappointed
… moreThe 4 piece meal didn’t come with enough condiments or onions and cilantro for the dry chicken.
This is a sad shame, especially when I live so close to this location.
Totally disappointed
Rafael ,Valencia
Everytime I ordered the churro, they are cold. Why is it so hard to keep them in the fryer for a couple of seconds longer. All the food in moreno valley suxs!
… moreBetty R
Inconsiderate as hell. The chicken is always burnt horrible customer service! told her I was paying ebt she let me order my food and at the last minute said the ebt machine is not working why wouldn’t you mention that when I was ordering and I told you how I was paying I will never come back here
… moreDONKEY DONKEY
August 14th I bought a two piece chicken dinner, a Thight & breast. So far, I missed two days of work today Is August 16th. And counting due to food poisoning. Stay away from this place.
… moreMichael Guyette
I’m Extremely picky and have a very specific diet. This location Consistently exceeds my expectations and the staff is very Nice and most times already know my order.
… moreRJ B
Eder is very rude and raciest he called me out my name and use racist slander and I remain calm because another employee said something he is very rude and I will never visit that location
… moreAngela Robinson
It’s the worse El Pollo Loco I’ve ever been to! I live in Moreno Valley and it’s close to my house and whenever I go it’s a long line so I’m thinking the food would be fresh and hot. Nope the chicken is always dry, cold and burnt! This time I got a chicken bowl and same thing disgusting!!! I even try to fix it up and make it taste better but it was still bad. And the churro are greasy and not really churros I will not be going back anymore!!! I wish I can give them no stars
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