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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Cathedral City,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 10 AM–10:30 PM |
| Saturday | 10 AM–10:30 PM |
| Sunday | 10 AM–10:30 PM |
| Monday | 10 AM–10:30 PM |
| Tuesday | 10 AM–10:30 PM |
| Wednesday | 10 AM–10:30 PM |
| Thursday | 10 AM–10:30 PM |
Address and Contact Information
Address: 32089 Date Palm Dr, Cathedral City, CA 92234
Phone: (760) 770-2802
Menu Photos
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Locate El Pollo Loco near Cathedral City
Find an El Pollo Loco location near Cathedral City. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.
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Reviews
chris jenkins
I AM DISGUSTED with my visit an absolutely annoyed. I waited 10 minutes to take my order then 5 more trying to get my order out while constantly being asked if I have a coupon for each item I ordered. Finally get my food home the guacamole is Brown my food itself look like someone spit in it I spent $32 for 2 people to eat and it was absolute garbage.
… moreJulio ponte
Cardboard Food
I’d been told that the food at Pollo Loco, and especially at Cathedral City, was cardboard-like. But when I went and bought a donkey, I didn’t know it was a bunk when I ate it. Cardboard came out on the donkey. Okay, what a way to chase off customers. I’m not going back! You know if you want cardboard among your ingredients.
… moreI’d been told that the food at Pollo Loco, and especially at Cathedral City, was cardboard-like. But when I went and bought a donkey, I didn’t know it was a bunk when I ate it. Cardboard came out on the donkey. Okay, what a way to chase off customers. I’m not going back! You know if you want cardboard among your ingredients.
Jay Deg
Absolute terrible service. Will not accommodate guests and is rude about it. Been about a year that they haven’t added a side of gravy to their online ordering menu. I asked to even order and pay for a side of gravy in person and was refused? Will be leaving another terrible review If i come back next time and it’s the same thing because this isn’t the first time. Male worker at the front on feb 17 2026 4:02pm, terrible customer service.
… moreWayne Clemons Jr.
Whatever happened to good customer service in America?
I wanted an actual human to take my order. When I walked in and stood in front of the register, I waited for about 3 and 1/2 minutes before a human acknowledged me. The human then said whenever you’re ready please use the machine to order. I asked, are you not able to help me? The associate begrudgingly sighed and had the look of angst on her face and said, fine I can help you over here. It appears as though I severely disrupted The work that she was doing filling up cups of guacamole salsa. Chicken was dry and restaurant had dirty tables and floors.
… moreI wanted an actual human to take my order. When I walked in and stood in front of the register, I waited for about 3 and 1/2 minutes before a human acknowledged me. The human then said whenever you’re ready please use the machine to order. I asked, are you not able to help me? The associate begrudgingly sighed and had the look of angst on her face and said, fine I can help you over here. It appears as though I severely disrupted The work that she was doing filling up cups of guacamole salsa. Chicken was dry and restaurant had dirty tables and floors.
Laurie Hicks
Every order was messed up! I ordered reg chips and guacamole got small. Ordered 10 tortillas and paid for all. But the chicken was raw. Told the manager and he just looked at me. Last time I’ll ever go here!
… moreJim Deloge
Terrible chicken and coleslaw, chicken was greasy, dry. Hard overcooked. Slaw was blan no dressing, cabbage clumped together. I will never go back.
… moreJoSe M
I waited at the drive through for mins and mins and the workers were all in front doing nothing while I waited. So I decided to just leave
… moreSomeone Somewhere
Double chicken tostada bowl somehow did not make me full. Decent amount of chicken. Little bit of rice and beans. Lots of lettuce.
… moreDavid M (The traveler)
Horrible food I have been eating pollo loco for 20 years this was the worst one I have ever been to .
Nachos I ordered were $10 and had 1 small scoop of chicken couldn’t even make 1 taco out of it if I wanted to. Took it back and got a 2 piece drum was dry and had very little meat . Avoid this place
… moreNachos I ordered were $10 and had 1 small scoop of chicken couldn’t even make 1 taco out of it if I wanted to. Took it back and got a 2 piece drum was dry and had very little meat . Avoid this place
Daniel Greathouse
Worst staff ever seen in fast food. Came into an empty store(1 other person inside) to literally stand at the counter waiting to order watching 3 employees make eye contact then turn and not take our order. Stood there for 5-8 minutes while 3 employees worked on filling one order for the only other person in the store. It takes all 3 of you? Pathetic
… more