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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Huntington Park,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 9:30 AM–10 PM |
| Saturday | 9:30 AM–10 PM |
| Sunday | 9:30 AM–9 PM |
| Monday | 9:30 AM–10 PM |
| Tuesday | 9:30 AM–10 PM |
| Wednesday | 9:30 AM–10 PM |
| Thursday | 9:30 AM–10 PM |
Address and Contact Information
Address: 2501 E Slauson Ave, Huntington Park, CA 90255
Phone: (323) 588-5009
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2501 E. Slauson Ave., Huntington Park, CA – Order El Pollo Loco
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 2501 E Slauson Ave in Huntington Park, CA.
Locate El Pollo Loco near Huntington Park
Find an El Pollo Loco location near Huntington Park. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.
El Pollo Loco | Fire-Grilled Chicken | Let’s Get Loco™
Famous citrus-marinated, fire-grilled chicken. Cooked slow. Served fast. Always cut-to-order. Now serving in Arizona, California, Nevada, Texas, and Utah.
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Reviews
Brandon Smith
El Pollo Loco – Formal Complaint Regarding Management
Location: 2501 E Slauson Ave, Huntington Park, CA 90255
I am submitting this as a formal complaint regarding the conduct and professionalism of the management and staff at the above location.
I ordered a Meal for Two and politely asked if I could substitute the leg for a breast or additional thighs. I clearly stated I was willing to pay extra. The manager refused, despite another employee confirming that fresh thighs were available. I was instead given old legs and thighs.
The meal includes two salads. I selected creamy cilantro dressing for both. I was told I could only have one and had to politely insist to receive the second dressing that already comes with the meal. Even requesting basic utensils such as a fork and spoon was met with unnecessary attitude.
Throughout the interaction, I remained calm, respectful, and courteous. The manager’s tone and behavior were dismissive and unprofessional. The overall experience made me feel unwelcome as a customer.
I have visited many El Pollo Loco locations and have never experienced this level of poor service. Management sets the standard, and this location failed to meet basic expectations of customer care.
I respectfully request that corporate review this location’s management practices and provide additional training on professionalism and customer service.
… moreLocation: 2501 E Slauson Ave, Huntington Park, CA 90255
I am submitting this as a formal complaint regarding the conduct and professionalism of the management and staff at the above location.
I ordered a Meal for Two and politely asked if I could substitute the leg for a breast or additional thighs. I clearly stated I was willing to pay extra. The manager refused, despite another employee confirming that fresh thighs were available. I was instead given old legs and thighs.
The meal includes two salads. I selected creamy cilantro dressing for both. I was told I could only have one and had to politely insist to receive the second dressing that already comes with the meal. Even requesting basic utensils such as a fork and spoon was met with unnecessary attitude.
Throughout the interaction, I remained calm, respectful, and courteous. The manager’s tone and behavior were dismissive and unprofessional. The overall experience made me feel unwelcome as a customer.
I have visited many El Pollo Loco locations and have never experienced this level of poor service. Management sets the standard, and this location failed to meet basic expectations of customer care.
I respectfully request that corporate review this location’s management practices and provide additional training on professionalism and customer service.
Mema
Horrible service. Lady was not helpful and didn’t get my order right(drive through) even worse inside since you have to use a qiosk don’t get the quesadillas (80% tortilla) barely any cheese for being a QUESADILLA‼️‼️sauce packets are nastey
Negative -10 stars ⭐️
… moreNegative -10 stars ⭐️
Tanya Rodriguez
Michelle attended me and made sure I knew how to use the kiosk, talked about their promos, and overall made my dine in visit very pleasant, and it was obvious her team was in sync with her as all of them offered a helpful demeanor, as well.
Thank you, Michelle, we need more shift leaders like you. You will be valuable anywhere you go, your talent for customer service is exceptional. ✨️
… moreThank you, Michelle, we need more shift leaders like you. You will be valuable anywhere you go, your talent for customer service is exceptional. ✨️
JULIA Kim
This place is big “NO NO”. My company ordered 2 16 pc family meals and 6 individual meals. When I went to pick up the order, they were missing 2 16pc family meal and gave it to me. Clerk asked me “What are you waiting for?”, I said, “I am missing 2 16 pcs of chicken. The clerk replied nothing. The clerk asked other workers and gave me the chickens and I was offered No napkins, 6 utensils, no paper plate. So I asked for napkins and 20 paper plates and 20 utensils together. Then I asked if anything is still missing but the clerk said NO. I came back. Guess what? No Salsa, 2 salads still missing. So I called the store, but hung up. How do you do business here? We are not going back here. But still going to other El Pollo Loco.
… moreVeronica Gutierrez
I was supper hungry cause I hadn’t ate anything since the morning due to personal reasons. I was craving a double chicken tostada from my local Pollo Loco. Since I live 5-7 minutes walking distance I decided to walk to pick up my order. When I get home I was upset because double chicken, where? And where’s the avocado? Disappointed!!
… moreIleana Gonzalez
The staff was very nice and greeted us once we were inside ready to order. There was no line when we ordered. So there was no much waiting time. However when we got home to our order the 8pieces chicken was very salty and overly brunt. When eating the chicken skin felt like chewing on plastic. Overall, I’m not so sure that I would return but the customer service was good.
… moreAnahi Gutierrez
Dear Management, please speak to your scheduled shift of today’s date and time check your camaras. The dining room is super dirty latterly all tables dirty and floor with black spots as you enter the restaurant. The dining room needs immediate attention doesn’t matter how busy the place can get. We are in a pandemic we’re everything needs to be sanitized specially in a food place. Us the customers need to feel comfortable dining in or visiting this particular place.
… moreDIANA NEWCOMB
What is happening to the quality of food at the Huntington Park location on Slauson??? The chicken was burnt on the Pollo Bowl, chicken tostada and the chicken tacos Plus the cilantro sauce was so watered down, it was white instead of the green color it’s suppose to be. I didn’t notice, because I went through the driven thru. My order on my previous visit also had watered down cilantro sauce and it was also white, so I gave this location another try. Nope, I guess not!
… moreely
Waited in line to be attended ten minutes later. Then i did not receive my one item over ten minutes later after bigger orders were placed after me. Management needs to get it together in securing a good team work flow. The team at that hour did not help each other out. There was only was person in the front trying to take orders and hand them out.
… moreVictor Altamirano
The chicken was dry. They chicken leg still had feathers. It definitely did not taste like el pollo loco. Chicken was very dry a burnt taste.The mash potato and the Mac n Cheese was horrible like it had been sitting there. I will never buy from there again!!
… more