El Pollo Loco

  4.1 – 1,015 reviews   • Mexican restaurant

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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Reno,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery El Pollo Loco 89511

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2293 S Virginia St., Reno, NV – Order El Pollo Loco

Craving fire-grilled chicken? Visit El Pollo Loco at 2293 S Virginia St in Reno, NV for fresh, flavorful food. View our menu and order today!

10320 N McCarran Blvd., Reno, NV – Order El Pollo Loco

El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 10320 N McCarran Blvd in Reno, NV.

El Pollo Loco | Fire-Grilled Chicken | Let’s Get Loco™

Famous citrus-marinated, fire-grilled chicken. Cooked slow. Served fast. Always cut-to-order. Now serving in Arizona, California, Nevada, Texas, and Utah.

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Reviews

Margareth Marquez
Definitely 5 stars! Every time I come here, the restaurant is very clean, even the bathrooms. The staff is always friendly and provides excellent service. I especially want to highlight LEONEL, who is always incredibly kind, attentive, and professional. I’m not sure if he’s the manager, but he truly makes a difference! The food is delicious — perfect if you’re looking for something quick and healthy. El Pollo Loco never disappoints!
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BUDDHA BLESS
My wife and I walked in and the cashier did not greet or smile at us when we walked up to order. She look at us like a deer in the headlights without a word or sound. My wife asked her if she was ready to take our order and she still can’t comprehend on how to do so. My question is to the hiring manager, How do you hire these people that barely speak English and have ZERO customer service skills? We showed her a 8 peice meal deal for $20 with the QR code for her to scan during the superbowl weekend and the incompetent non english cashier choose 10 peice instead even after showing her the coupon, then she wants to tell us that the coupon is not working, we’ll DUH! Sherlock because you put in a 10 piece instead of an 8 peice deal. Even after telling her that she put in a 10 peice instead of an 8 peice, she simply ignored us and had to call her manager for help. You have one job and If the customer is correcting and know what you did wrong, you shouldn’t be working as a cashier. Just plain INCOMPETENT!
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Billy
I can ways count on a satisfying chicken filled meal from el pollo loco.

The chicken is always grilled to perfection and the sides are flavorful.

Huge fan of the guacamole salsa too.
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Lorena Sims
We love their delicious crazy chicken

Price per person: …
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Steve A dad
My order is frequently incorrect, and when I brought it to the staff’s attention, they were dismissive and gave me an attitude instead of fixing the issue. Poor customer service and very disappointing.
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Donald Robak
I had eaten at El Polla Loco numerous times in the past and had always enjoyed the experience. But for some reason had not eaten there in quite some time. This visit I considered to be very disappointing.
I don’t want to say that El Pollo Loco has changed that much. There could be many explanations for my experience, possibly when we visited, late Easter Sunday, or a myriad of other reasons. It could even be this specific restaurant. I just was not impressed and am willing to change my rating based on future experiences.
My wife ordered a three piece dinner. The chicken was dry and not very tasty. Could it have been sitting under heat lamps to keep it warm. It was not appealing.
I ordered a bowl, Mexican style. Bowls must have shrunken since my last visit. It was tiny and the chicken was barely warm.
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Carrie R
Service was okay. The young man taking my order was robotic. Food came out quickly, however the chicken was very dried out as you can see in the picture. The sides tasted as though they had been sitting for a while.
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Mike
The chicken can bee seen cooking on a grill.
This is the only fast food I eat….. Its real food.
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Bubble Tea
Whenever I want a quick meal, this is my go-to. The place is generally bright and clean. It also has lots of seats.
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Michael Arenque
Great poultry with amazing flavor. I get the soup when I’m under the weather…
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