El Pollo Loco

  3.3 – 214 reviews   • Mexican restaurant

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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Albuquerque, NM, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery El Pollo Loco 87123

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El Pollo Loco in Albuquerque, NM | 845 Juan Tabo Blvd NE

845 Juan Tabo Blvd NE. Albuquerque, NM 87123 US. Proudly Owned and Operated: CB Pollo. (505) 645-9500. (505) 645-9500. Store …

Fire-Grilled Chicken & More – El Pollo Loco Menu

Browse the El Pollo Loco Food menu. From signature fire-grilled chicken meals and family platters to fresh salads, tacos, burritos, snacks and tasty sides.

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Reviews

Cassandra Double
OMG….we were sooooo excited and drove the 35 min to get here. Cali was our home for many years and we r not disappointed for this 1st round…. please come to RIO RANCHO!!!
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nadia
I was so elated for this place to open as I’m from CA and this is the first one in NM. Upon my second visit , me and my son had an awful experience . The chicken was too fried and dry and there’s a bunch of teens running this place. Had a hair in my corn as well.
They aren’t sticking to the original recipe . The corn doesn’t have the bell peppers in it it was plain and nearly dry. The rice is yellow . They’re not sticking to the original recipe, see pics. I won’t be returning.
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RaeAnna Riggs
Short version: First of all, yes they’re good. Second, yes there’s currently a 30-40min maximum wait at peak business times. This is their soft opening, their grand opening is the 21st I’ve heard.
Longer vers: I didn’t grow up with EPL but I got exposed to it in Denver a few years ago and really enjoyed it! I was happy when about a year ago I heard about them looking for space to put the first one in NM/Abq. Little did I know it’d be right down the street from my work! So for about a year now I’ve watched the building being built &when it was announced I’ve been excitedly watching it be transformed into EPL for several months.
I’m GF due to allergies so it helps they have alot of gluten-friendly options. I ordered my food via the kiosk inside at 1:32pm, &received my order at 2:06pm. I was giving them grace since it’s the soft opening &they’re getting the hang of things while alot of people are coming to try it mostly for the first time. So please be kind to the staff for the first month or so while they deal with learning their roles as well as getting the hang of the business. Honestly if you can, just wait a month before you go if you’re too impatient to wait in line (inside or drive-thru). Don’t make their jobs harder than it already is.
My coworker &I parked over by the donut shop (that closes by like noon) &walked over to EPL cause there was limited parking. We knew the parking would be an issue from the get-go, yet another developer underestimating people being excited for new food options here (like a certain other chicken place).
Anyway, if you like a healthier fast food option a la Chipotle but cheaper in price but still good quality, go here. Will be going again for lunch sometime soon
Edit: I got the double chicken bowl, extra rice, no beans, no avo, corn tortillas, side of the creamy cilantro sauce, &horchata.
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Christina Munoz
Atmosphere: We stood at the counter for a while and someone went in front of us and they took his order right away. The door wouldn’t close to the lobby and it was cold had to keep getting up to close it vs then just locking that door since there are 2 to choose from.
Service: we were not told they were out of so many things until we tried to order them. (Guac, queso, Chipotle sauce and Ranch..likely was out of other things as well these are what we happened to try and get). My chicken was extremely dry and tiny. There was maybe 2 bites of meat on the wing. The 2 quesadillas didn’t even resemble each other (I didn’t take a picture). One was very small with little filling and the other was moderately filled. It was very inconsistent. They forgot our burrito and never offered dressing for the salad. The chips tasted old like they had been sitting for a while. No substitute offered for the lack of guacamole that came with the 4 meals we ordered. I’ve been here before in California and know how tasty it can be. I’ll come back in a few months to see if they can get their act together otherwise I can’t see this place lasting for very long here.
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Jannet Botello Tirado
I used to go to this place all the time in CA and I am so happy it is here now! Yes the line is long, but it’s literally grand opening weekend. Reviews that are complaining about that are ridiculous because it’s quality food that takes time. You can see them grilling the chicken in the back and everyone is working quickly. It’s unfair to judge wait times on an opening weekend, so ignore reviews like that and go somewhere else if you’re impatient. The food was 10/10 as I remember it in the CA locations.
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Na P
We came here twice a week. Really healthy food, good vibe and nice staffs. Please appreciate them! We were there between 9:30-10pm on Feb 26. Drive thru. Im glad this place is opened :> the grilled chicken is soo good
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Diego Gonzalez
We use to live in AZ and had El Pollo Loco there. Now that it has come to NM we had to try it again and it was very good. Since it just opened be prepared for 40 minute wait but it was worth it! I will come back soon!
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Mark Roberts
Wow,.. looks like everybody wants some El Pollo Loco goodness,…I am so glad they came to Albuquerque. I grew up in southern California and had it frequently growing up,…it still has the same wonderful flavor, definitely worth the wait. Get you some!!!!!
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Billie McCarty
this place is bomb! some what more healthy solution then your typical fast food and it’s delicious! they change out the horchata for me if it’s ran out and they are all very nice hard-working employees there!
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Cathy Apodaca
Will never be coming again!! the service was horrible the “red headed”Hispanic girl almost throw my food at my husband had a stink attitude and when I asked for the extra ranch that I ordered the blonde guy said that he guesses he could give me another one, when I told him that we order an extra one that we were charged for he closed the drive thru window while I was trying to show him my receipt and walked away from the window. Called the store asked to speak to the manager they had me waiting on the phone for 10 min and no one picked up after I asked to speak to the manager. Called again and whoever answered hung up on me
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