El Pollo Loco

  4.0 – 1,173 reviews   • Mexican restaurant

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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Denton,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery El Pollo Loco 76201

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Related Web Results

2822 W University Dr, Denton, TX – El Pollo Loco Stores

El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 2822 W University Dr in Denton, TX.

Fire-Grilled Chicken & More – El Pollo Loco Menu

Browse the El Pollo Loco Food menu. From signature fire-grilled chicken meals and family platters to fresh salads, tacos, burritos, snacks and tasty sides.

El Pollo Loco | Denton TX – Facebook

Authentic Mexican Grill known for its signature citrus- marinated, fire-grilled chicken and Mexica… See more. Mexican Restaurant · $.

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Reviews

Ingrid Hoover
I’ve been a loyal customer of El Pollo Loco for over 35 years, and I can honestly say there’s no other chicken quite like it—it’s truly delicious! Every time I order from this location, the service and food are consistently outstanding. I have a few favorites I can recommend: their chicken meals are perfect for feeding the whole family with sides, salsa, and tortillas. The burritos and desserts are delish! I also loved trying their chicken salad with cilantro dressing—absolutely amazing! The only thing I wasn’t a fan of was the tortilla soup, as it was a bit too spicy for me.
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Aranza Torres
We are very frequent customers of this establishment, we love the food and typically had good service, this time though there was a young girl who helped us and we already knew what we wanted, she made a face every time we asked for any modifications such as salsa with our combo or to remove the salsa Fresca off a plate that came with before we finished putting in the order. While we were sat she kept looking over, making faces and whispering to her coworkers, honestly food is great but if you want good customer service I’d go elsewhere. We get people have bad days but thats no reason to be rude or to be acting like that.
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Kathryn “Katie”
Let me start by saying El Pollo Loco is one of my favorite restaurants. We walked into their personal speaker blasting that I couldn’t even hear what my son was saying. We waited about 4 very awkward moments before we say anyone. Our order was wrong and had to be fixed multiple times. My husbands chicken looked dried out and old with no meat on the bones at all and my chicken tostada had bones in it. The rice was completely inedible. Over $100 for our order- we could have skipped the gross food and gone to a sit down restaurant. Maybe the service would have been better. I will not be craving anything this place is serving anytime in the future. Skip this location it’s not to the chain standards at all.
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ES TILLEY
Just like homemade food to us. The beans and mashed potatoes seem home made like I had a big pot in the back I made. The chicken I’m not sure if smoked or rotisserie but earlier in the day mmm got to try it we ate so fast the family feast we forgot our picture
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Ashlyn Bartel
Went through the drive through for the first time, and the wait was not too long for the lunch rush.
The food came out very fast and was very fresh. The chicken was hot, flavorful, and the rice was not mushy. The only complaint I had was that when they added the beans to my nachos, they did not drain the juice so it made my nachos super soggy. Other then that, the meal was enjoyable!
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Salest
Upon entering we were greeted first thing.. .but it seemed like it actually took some time for the lady to actually make us feel welcomed.. since we’d never been here it took us some ⏰ we ordered a kids chicken meal with a side of mashed potatoes and gravy. Kaylyn and I ordered Tostada, which now I know, it’s a “taco salad” & Stella ordered tacos. . Stella gave her tacos 6/10 Blaze gave his chicken 10/10 our tostada bowls Kaylyn 9/10 and mine 6/10.
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Kimberly McJunkin
I have not been to an El Pollo Loco since I lived in Los Angeles in the 1980s. I recommended this restaurant to a group I was traveling with, and we all agreed this a better option than where the teenagers chose! But, we each agreed the chicken was a bit overdone and dry. Maybe we just got the last of the batch? Either way, everything else we ate was perfect and reasonably priced.
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Cam
UPDATE: 9.3.21
I returned to the store drive thru and explained my order. The on duty manager, immediately recognized the error and corrected it on the spot. She explained to me how the error was made, which I understood- we all make mistakes and sometimes the hardest part is admitting it. She was super kind and made me a fresh bowl and chips.

I’m super happy that my first Denton fast food meal was made right. I chose el Pollo Loco because they are all over Cali and always serve great food, and of course the service.

To management below, thank you for responding and willing to rectify the matter, but the on-site store manager took care of it.

***disclaimer – I didn’t have time to post an after pic, bc I had to eat the meal in the car, but it was made right

I just left the el pollo loco store on University in Denton and my order is wrong. Kenya was the employee who took my order and payment. When I pulled to the window, she asked me if I wanted the puck sauce and I said no, I’m allergic to tomatoes and it sauces. I heard her tell the person making the bowl he had to make it over because I was allergic. I drive back to the office to enjoy a sit down lunch and couldn’t.

I immediately called the store and got an automated voice, pressed option 4 to speak with the store and it goes to a busy sound and then hangs up. I called six times- same out come.

Now I have to go back to this location to get the meal done right. I’m really upset because it’s a hassle to not only deal with campus parking, university traffic, but now I will not get my last break because of this mistake.

3 stars because Kenya was nice and she did tell him/her to make the bowl without pico, and the sweet rasberry tea was really good

Be prepared for traffic in all directions; it’s hard to get in and out during lunch hours — 11am-2pm
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Brian Rabe
My wife ordered the chicken and it was amazing. I ordered a Queso Guacamole burrito and something about it was too spicy for me to finish. I like a little bit of heat, but that was too much.
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J J
Took my niece and nephew to Pollo Loco and the experience we had was incredible. The staff (especially the cook) were super friendly and continuously asked us how we were doing throughout our visit. The cook himself even came out not even 5 minutes after we sat down to explain a possible wait time for our food which we appreciated SO much. Will be coming back and recommending this location to friends and family 🙂
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