Einstein Bros. Bagels

  4.3 – 435 reviews   • Bagel shop

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✔️Breakfast ✔️Brunch ✔️Dine in ✔️Take out ✔️Delivery Einstein Bros. Bagels 85288

Hours

Friday6 AM–5 PM
Saturday6 AM–4 PM
Sunday6 AM–4 PM
Monday6 AM–5 PM
Tuesday6 AM–5 PM
Wednesday6 AM–5 PM
Thursday6 AM–5 PM

Address and Contact Information

Address: 725 S Rural Rd, Tempe, AZ 85288

Phone: (480) 303-6606

Website: https://locations.einsteinbros.com/us/az/tempe/725-south-rural-road?y_source=1_OTA1MDA3NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Menu Photos

Order and Reservations

Order: Order online

einsteinbros.com

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Last Updates

Reviews

Brooklyn Moore
I’m writing to share feedback regarding an experience I had today while picking up a takeout order.

When I arrived, I checked the order name before taking the bag. Before I could leave, the employee behind the counter loudly asked if the order was for “Caleshia.” I replied that it was for Brooklyn. She responded with a rude look and said, “Okay, take it then,” which felt unnecessarily dismissive.

Once I got home, I opened my bagel and found a gnat inside the cream cheese. I immediately called the store to let someone know, as I felt it was important for food safety reasons. The person who answered the phone responded with, “Okay, what do you want me to do about it?” and then offered for me to come back and pick up another bagel. The tone of the conversation felt dismissive and unprofessional.

Between the interaction in the store and the response on the phone, the entire experience felt rude and unpleasant. I wanted to bring this to your attention, as this is not the level of service I would expect.

Thank you for taking the time to read this.
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Mamie Zembal
We ordered a breakfast sandwich and I wanted a spinach florentine one which they didn’t have. The bagels there were like hard crusty rolls and we did not care for. We left unsatisfied. We have went to so many Einstein’s and have never had a “bagel” like what we got here
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Crystal Allen (Amrit Joti)
I made an online order for an avocado veggie bagel sandwich, that comes with no meat on it, and a cup of coffee. When I got there to pick it up, I had a cup to get coffee, but all three of their coffee machines were empty. One girl who was working there was very nice and offered to make me a latte since I couldn’t get my coffee. When I got to my destination and went to eat my avocado veggie sandwich, I took a bite and realized there was bacon on it. I am vegetarian and do not eat meat! I was very frustrated because I could not go back to get a new sandwich. I did not add any meat to the sandwich, and it should not have been on there. Extremely disappointed with my experience here and will not go back.
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Naomi Ineg
Ariel is truly amazing. Every time I visit she goes above and beyond to provide exceptional customer service. She is always friendly, patient, and welcoming, which makes the experience feel personal rather than routine. Ariel has such a positive attitude and consistently creates a warm and inviting environment for customers. It is clear that she genuinely cares about her work and the people she serves. Employees like Ariel make a huge difference, and she is absolutely a standout at this location.
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Amanda Hollihan
Milly and the team working this morning went above and beyond for me and I am so grateful for them. You don’t find people out there anymore who really understand the meaning of amazing customer service. You guys saved our hungry team and all was a success because of you. Can’t wait to have our meeting bagels next month’s first Friday
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Sean Kilburn
I had missed my bus up North for a shop-day, and feeling disgusted with myself I went in to grab a small decaff. The young lady behind the counter was so nice to the Old Guy, and went above and beyond even though that time of morning is a busy period for the store, My son and I are going back for the full bagel and Shmear experience!
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Summer Briles
For the first time I came in and the cashier Ariel was the sweetest girl. She was so welcoming, kind, and helpful. She made me feel very comfortable. I had never been in and she was winning to answer any and every question I had. She’s a great worker and I’d recommend her anywhere!
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Zachary Holzhauser
I walked in totally unsure of what to get, but Eric was an absolute godsend. He immediately picked up on what I liked and suggested a sandwich that ended up being phenomenal. The bagel was fresh and perfectly toasted, and Eric even gave me a couple of great recommendations for next time. His energy and genuine enthusiasm made the whole visit way better than I expected. Easily one of the best experiences I’ve ever had at an Einstein Bros. — Eric is the reason I’m coming back!
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Shaneka Dixon
I stopped by this fast food spot and was pleasantly surprised by how good everything was. The service was quick and friendly, and my order came out fresh, hot, and exactly how I wanted it. The place was clean and well-organized, even during a busy time, which made the experience even better. Thanks to Olivia very much good employee.
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Mya Spiller
I always enjoy visiting this location— the food is consistently amazing, and the staff is always so friendly and fun. On my recent visit, I had the pleasure of being served by Ariel. I was having a rough day, but she went out of her way to make me smile. It’s moments like these that really make a difference.
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