Kristof Jones
I have read a lot of bad comments about this location but I can’t agree with what I’ve read. I stopped in this location today during a very busy lunch. I ordered a bacon avocado tomato with extra bacon (crispy) and a medium coffee. Vicky was incredibly friendly and efficient, she even put my bacon in the microwave to ensure it was crisp and hot. It’s not every day someone goes out of their way to make your day but this woman did and I was over the moon happy with my experience.
… moreJennifer Ribiat
The staff is always kind and smiling and the manager “Wendy” is one of the most caring, kind lovely women I have ever met. I come regularly and am grateful for such a pleasant way to start my day!!
… moreJoyce Kennedy
The food was great and good coffee too. I am always happy with the friendly customer service! Even when it’s very busy they do their best to take good care of us.
… moreLilia
Food taste is great. Staff are friendly and attentive to explain options and work fast to have everything ready.
… moreErica
Bagel sandwiches were just okay, kinda small and dry. Not worth it for the price in my opinion. Coffee was “the worst coffee I’ve ever had,” according to my husband— it had a medicinal/chemical flavor that was off putting. He only had a sip or two before throwing it in the trash.
… moresara hamoudi
I normally always would come here for my favorite brisket bagel now I’m scarred! I got DoorDash from you guys and I got food poisoning from the eggs that I noticed too late that they were blue!!! It’s was the worst pain I have ever gotten be careful check your food! This should not even happen how old were the eggs to be blue!
… moreSandy and Tony Khoury
Very good experience! Food was great, cream cheese was just the right amount and the staff was great, especially for being so busy!
… moreRajaram Gurram
Worst experience I ever had! I usually go to the store which is on crooks and big beaver which is in Troy. They are very kind and attentive and food is top notch. But today I came to this store at Farmington. I asked for a sesame bagel with veggie cream cheese, the lady who is taking care of me not even listening what I’m saying she said is that all go to the payment section on to your left. I was like I’m not done yet. My regular order is sesame bagel and a hot mocha latte! They have this sign that their espresso machine is out and I asked about it. She replied that it’s been like that for more than 3 months? I’m not sure what’s going on with this store. I literally felt racism here and the bagel that I asked it came cold. She gave me without toasting it. I agree I didn’t told them to toast but I never told them in Troy location too because they ask prior that you want it to be toasted or no. Here no one takes care about the customer. I’m really disappointed with the service they provide and I told her(cashier) to make another bagel toasted and I’m ready to pay for it. But she only charged for one and made another bagel which is not great than the previous one. She(the one who made my bagel) even told me that “oh you go to Troy location frequently then you don’t know what you need” I was like this is how you speak to a customer. It’s not even funny. I’m never coming back to this store again for sure!!
… moreRichard Tabor
This location: be sure to go when it’s not busy. When there’s any kind of rush and screw orders up regularly and the quality goes way down. I won’t be returning to this location.
… moreDarin
$3 for small coffee, $1 minimum mandatory tip. Coffee tasted bitter and burnt. Splenda is the only sugar-free sweetening option.
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