Joey
Outlets don’t work, why have them visible? Please fix them, that’s pretty evil to do that. Otherwise people here are friendly who work here. Donuts for Banana cream are small too…
… moreVirginia Baker
A very popular Dunkin location so I typically go inside instead of the drive-through which can be a little slow at times. Everyone in there is very welcoming and always happy to see a customer and help them. I love going early when the donuts are fresh and they are consistently tasty here. There’s a nice little area inside if you wanna eat there or you can go enjoy the weather outside. My favorite Duncan Location.
… moreMichelle
I decided to stopped by before picking up my mom from work in kapolei & it was already 7:53 pm, I knew they were going to close soon at 8 pm so i felt bad going right before they close. But even that they were amazing. Asked for a recommendation & the person in the drive thru sounded so nice & friendly recommending a drink. Btw i loved the drink. He was so nice at the window too. Totally forgot to ask for his name. African American i believe sorry I tried calling but they were already closed but I will definitely call tomorrow to get his name so he gets the praise he deserves. Love the friendly genuine interactions. Good customer service can make or break someones day. Will come back more often now! & love the clear cups!!!
… moreGemma Bailey
First time here and the service is very slow and when my lady gave me my drink cup is soapy and when she hand me the rest of my order I was disappointed because it smell like cleaning chemicals and it was cold. And so I tried my other order and same thing smells like chemicals. I tried a small bite and it was one of the most stupid decision I did. I called them and let them know what happen and the lady in the other line was sorry and offer me to come back. Yap my answer is NOPE and I don’t need them to replace it. Never again
… moreEldon Ngo
Fast service. Nice little donut shop. Easy parking. My go to is Boston creme. Came in the other day to try thier power breakfast they have advertised as #1 but they were already out of flat bread so I had to get the croissant. This was like 10:00
… moreDont Care
An employee was getting threatened in the store and the manager was terrible. Didn’t even do anything and didn’t call the cops. That was so dumb of them and terrible way they take care of their employees
… moreTammy Kurihara
The Dunkin’ D’s at Kapolei is a favorite stop. Nice n soft, fresh doughnuts here. Favorites of ours include The Strawberry Frosted and Boston Creme. They have the Make a Wish doughnuts again this year. Not the Star Shape but same flavor : Blue vanillas frosted. Good doughnut for a great cause. Highly recommend this location
… moreHanyela Keane
The donuts are very delicious and soft. I recommend them for those who come from abroad and have never tried them! and the lady who served us was very friendly even though we took a while to choose the donuts she was very friendly and always treated us well with a smile. The place is clean and space to eat there.
… moreJacob Nodine
Only says the lobby is closed, no reason as to why or anything. Can’t even order inside why is that.
They’re only doing online order and drive thru.
It’s not like it busy here so why.
It’s its staffing, that’s not an issue here they don’t have enough business at this time to cause a backfill of orders.
… moreBraddah Bill
Management should focus on training and work ethic of employees. I was given a cup of hot coffee that leaked, it got all over me and my car. I only noticed after I got it into my car. The cashier knew it was leaking cause he wiped his hand with napkins after giving me the coffee. The cup should have been changed but the cashier was too lazy.
… more