Trey Camp
Would love it if the manager made sure there were actually some recycling bins here, only trash so you can’t really recycle ♻️ even though the bag literally asks you to recycle it….sounds like a manager issue. I come here a lot and will change to 5 stars when I see recycling bins and compost along with the trash bins, cmon it’s 2025
… moreDaniel Amaro
I’ve been coming to this location since opening Downey. Coffee is always fresh and good, I don’t recommend the food items or donuts; overpriced and not that great.
I notice the donuts are getting smaller, definitely not fresh, they taste stale. I know this because they are drop off in the middle of the night by a process center delivery driver.
Customer service is great, youngsters but never had issues with their attitudes, always professional for what I have seen.
… moreclaritza sanchez
really old men just hanging around staring at you the minute you come in, the service was subpar, forgot items that my friend needed to go and ask for, the coolata i bought was more water than anything else, kinda disappointing, the loaded hashbrowns were good, very small portions tho
… moreR R
I been coming here very early in the morning every day for the pass 2 years. Noticeable change of staff no trained with any customers greetings….like a simple GOOD MORNING. Also basic knowledge that when you bag a frosted chocolate donut, you DONT bag it upside down!!
… moreNelly Barajas
BEWARE!!! Employees especially the ones that are calling themselves mangers when there not are CHARGING EXTRA items in ur credit card drinks they will give u a amount in the drive-through and when u get to the window they charge u something Else and when u complain u ask for ur money back they end up charging u the item!!! Again in ur card when ur thinking there going to return but the whole time there charging u again and and returning it in ur account so u can think u got a refund but u never got the first refund it’s crazy what am saying even the COP WAS CONFUSED BUT FOR IT IN THE END and when the cop ask to talk to the main manager the black guy Never pass the phone and never wanted to pass the phone to the COP !!!
… moreMayra
DONT COME HERE if you’re in a hurry as the drive thru people make you pull over to the side an extra 10 minutes to receive your food and twice I have had to go inside to retrace my food. And I’m writing as I’m sitting waiting 10 minutes plus for my food. And every time I come I will write another bad review until you hire more people
… moreIvette
Got the matcha…almost half cup full of ice eventhpugh i told the cashier easy ice. Also, cup was not filled all the way with the beverage.
… moreAmanda W
I had ordered through the app but there was some issue so even though the payment went through via Apple Pay the app wasn’t placing the order.
I went inside and explained the issue to the worker and showed her the payment through my wallet. She said no problem and made the order for me. I really appreciated the easy customer service.
… moreBad Wolf
Came around 9PM, it was pretty lonely. Ordered two drinks, both lattes, one iced and one hot, as well as 6 donuts. Ended up getting two iced drinks. They gave us the wrong one for free and made another. Place was clean overall, but there was some trash and tables that were visibly dirty. Cashier that helped out had no friendliness and did not smile at all. Will return for food, service can be better.
… moreErika Dondiego
I think this is the only location I’ve visited, so I don’t have another dd to compare, but I’d say service here is always consistent. The employees have been nice and attentive. I’ve only had one stale-ish donut one time, but the rest have been great, and the iced lattes/coffees are always delicious. Can I just say, their oatmilk is soo good. Lately I’ve been ordering ahead on the app, and I haven’t had any issues; super simple. Sometimes, there is a little wait at the drive-thru, even if there’s only or two cars in front of you, but it never bothers me. I love dunkin’s prices overall compared to starbucks or similar coffee shops, and I like the items they have on their menu. I also love their indoor seating and outdoor patio area!
The items I ordered on my recent trip was the new sugarplum macchiato and the snowflake donut. The drink was delicious, and definitely a favorite of mine now. The donut confused me a but because it was chocolate glazed, rather than the pretty purple as advertised, but it was cute regardless, and fresh.
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