R&L Jones
Last week, I had the absolute BEST experience thanks to KAIDEN in the drive-thru and STEPHANIE at the payment window.
During the hour when they showcase their specialty drinks, for whatever reason, they remove their food items from the drive-thru menu. … KAIDEN was soo patient and friendly! He politely described the food options to me so that I could make my selection without a menu !
CUSTOMER SERVICE :
… moreSara Celona
This place is under new manage and I have to say, I am impressed! We are greeted with a nice Texas welcome and happy staff. Every one is eager to help. They double check our order to ensure quality and that everything is correct. Sandwiched between Starbucks and DutchBros, this is my go to coffee shop. Keep it up Crossroads Dunkin
… moreIsabella Ortega
Food was great! And all the staff member was very nice and so kind. Thank you so much! My order was ready fast and was so tasty.
… moreBlancaaa
this is the worse dunkin in history. i been living in this area for a lil bit over a year and been getting the same drink for the past 3 months and every single time for the past two weeks this shit has been made wrong. my bf comes back with my coffee that is only 5 mins up the road and my coffee is a quarter gone which was supposed to be “cold foam”. the only time it’s ever right is whenever the manager is around. the only time i get good service. so sad this is the only dunkin on crossroads.
… moreJay Vansickle
Just got a Mint Chocolate Chip Shake there. Probably worse shake I’ve had. Could barely taste the mint chocolate chip. Mostly tastes just like sweet milk. And… for the price. Ridiculous.
Go to Braums or something. Way better.
Lady working there was nice enough.
… moreMarti Essary
I want to brag about Malasia!!! She has the sweetest smile and knows exactly what coffee I like. When I walk in the door she asks if I want the same order and always asks me to taste it. She wants to make sure it is perfect before I leave! I go inside the store versus the drive thru because I enjoy talking to her while she is making my coffee.
… moreLily komon
The girl didn’t offer us a receipt and than served us cold food. Unfortunately this is the second time we got food and it’s cold… the eggs in the middle of the sandwich are freezing and the cheese is also cold and not even slightly melted ♀️
… moreLynn Charles
I was in the area and decided to stop here, there aren’t any near me. Let’s just say that what I got was sinfully delicious…OMG. I had egg and bacon wrapped in a pancake…who does that!! Delicious!!! I also got hash browns, not my favorite. The young man who gave me my order was very polite and pleasant!
… moreJon-reviews
Very clean and great quality room food was amazing and workers were energetic and the manager was very kind. 5 stars I recommend.
… moreAnthony Gardner
There has not been a single time I have walked into this location and not receive the best service. The staff is always friendly, and the manager Felicia has been amazing working with us and supporting the community.
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