Chyna Thomas
LOL third times a charm. Went to dunkin today and most days I know they’re slammed but shit! Good customer service is the one thing you can have when serving people. I told one of the baristas their janky machines weren’t taking payment and she caught an attitude for no reason. I wasn’t rude and i didn’t have an attitude. The entire staff every time I come acts like they don’t wanna be at work. I just wanna enjoy my breakfast with a warm smile from staff. But I guess this Dunkin’ doesn’t provide. After warning them that their machines are working they proceed to let people order even though the card machines weren’t working.
… moreLonnie Spearman
Worst DD I I’ve Ever been to. Waited almost 30 minutes in the drive thru for a croissant. After a 20 minute wait, they still weren’t sure of what I ordered when I finally arrived at the first window to pay. Then I waited another 10 minutes for my food. If it weren’t for the fact that my schedule abruptly changed that provided me the time to wait, I doubt I would have. I don’t think I’ll EVER be back here.
… moreSamantha Fink
How can one store be so slow? They just barely get the orders correctly, after nearly giving us the wrong order at the window. There were 6 cars in front of us, and it took us 50 MINUTES before we made it to the window. Seriously unacceptable, and it’s not the first time we have had an excessive wait – just the longest one we have had.
… moreCassaundra Schneider (Cassy)
Terrible experience. I went through drive thru and had only 4 cars in front of me. I was asked to wait before I could order and then I was told the 1st window and no one was there. I waited 20 minutes with only 1 ahead of me (who only got donuts and a drink), while the person in front was getting their order I saw my drink (small iced latte) be handed to the customer in front of me and then back through the window to the worker (Because it was my drink and not the customers medium drink).
Got my drink (100% the one that was handed back and front through the window) and it the worst coffee I’ve gotten from Dunkin, the espresso taste burnt and there is too much ice for my order being light ice. Tried to do the survey on the bottom but apparently the survey number doesn’t work, then I manually entered the time and store number to find out that my order number isn’t valid. So I can’t even do the survey or get the free donut for doing a survey.
Needless to say I’m never going back here. Not after waiting 20+ minutes in drive thru for one drink that taste disgusting and was miss handed (do the food safety regulations you are not supposed to bring any food back in nor are you supposed to give it to the proper customer after other customers has touched it)
… moreAaron Carter
WORSE COFFEE I asked for almond milk and they did not add any to my drink, like requested. They did not follow directions or listen to my order.
… moreDaniel Hammond
I’m done with this place.
Ordered 1 Iced, 1 Hot. Got 2 hot.
Ordered one with skim. Apparently they no longer carry skim.
Ordered sugar free vanilla, got 0 vanilla, but got charged for it. It’s even on the label. This is the second time in a row they left out the vanilla.
I guess I need to do Starbucks.
… moreHeidi C.
This is the worst dunkin experience I’ve ever had. Twice in a row they take over an hour for a coffee and a sandwich. The sandwich is always sold out and dont find out about till after waiting for 30 minutes, I place my order online ahead of time and try to pick it up about 20-30 minutes after. Reasonable amount of time you would think? Nope I still had to wait an extra 20 minutes for my coffee and 30 minutes for my sandwich. This is the bagel they they to replace my greek goddess wrap with, no care for it and barely any cream cheese.
… moreSyt Seeker
How is it that I ordered 2 iced lattes with flavored sweeteners and sugar and got 2 drinks that taste like straight milk? On top of that i waited 30 minutes for it.
… moreJessie Mang
Today is not a very good day at Dunkin’, the waiting time was longer than usual and they messed up my order. I ordered avocado toast with everything “bacon” on it, but I did not get my bacon. Perhaps this is the first time they messed up my simple order here and it is a bit nagging.
… moreSamantha Moore
No reason someone should be sitting in the drive thru line for 30 mins. Mangers should know by now that morning hours are the busiest and address it accordingly. Poor service overall
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