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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Champaign, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’, Champaign. 55 likes · 396 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your…
Dunkin’ Delivery Menu | Order Online | 515 S Neil St Champaign
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Reviews
Jack G
I stopped by the Dunkin’ location on Green and Neil Street. The location itself is great and very convenient, especially being close to campus. Unfortunately, the customer service was extremely disappointing.
The cashier was very rude during the interaction. When customers are paying for their food, basic courtesy and professionalism should be expected. A simple polite attitude goes a long way, but that was definitely missing during my visit.
The location has great potential because of where it’s situated, but the customer service really needs improvement. I hope management looks into this because better service would make a big difference for customers.
… moreThe cashier was very rude during the interaction. When customers are paying for their food, basic courtesy and professionalism should be expected. A simple polite attitude goes a long way, but that was definitely missing during my visit.
The location has great potential because of where it’s situated, but the customer service really needs improvement. I hope management looks into this because better service would make a big difference for customers.
abc defg
I received donuts like this,
and to make matters worse, one donut was missing from my order of five, so I had to go back to pick it up. There was no apology, and the staff was not friendly.
… moreand to make matters worse, one donut was missing from my order of five, so I had to go back to pick it up. There was no apology, and the staff was not friendly.
Kendra Kelly
Made a mobile order went to pick up. I was asked to pull forward as it was a 4 drink order was informed it was a 5 minute wait. Pulled forward in the drive thru as requested. 20 minutes later still no beverages, returned to the drive thru line where our encounter with Nina was rude, stated someone brought out but couldn’t find us and did not apologize but BLAMED us that she couldn’t find us in the parking lot. We were watching the door and no employee came out. The drinks were not as requested and highly disappointed in the quality and service.
… moreAnnika
My food & coffee here has always been good, but I’m writing this review tonight to celebrate the staff at this location—
I went through the drive through this evening to order one chocolate iced donut and an iced water, and the kind employee at the window was so kind and gave me FIVE donuts!!! It was so nice and such a wonderful surprise, and totally brightened my whole evening. I get that it might’ve just been some extras and it’s near the end of the day, but still, it was such a great surprise. Kudos to the employees here!!!
… moreI went through the drive through this evening to order one chocolate iced donut and an iced water, and the kind employee at the window was so kind and gave me FIVE donuts!!! It was so nice and such a wonderful surprise, and totally brightened my whole evening. I get that it might’ve just been some extras and it’s near the end of the day, but still, it was such a great surprise. Kudos to the employees here!!!
victoria valadez
Cashier took my order, took my money, handed me the food and the said, “the manager said no chipotle wraps anymore, so it’s a regular wrap”. I asked for my money back. The manager came and argued about giving me my money back. I told her, “whatever guidelines she set are fine but that’s something you say when someone’s ordering, not after they’ve paid.” And reiterated I wanted a refund and asked for her name. She said she “don’t have a name and I can call whoever I want but not with her name”. Honestly irritating because I take my daughter to Dunkin 4-5x a week, but we will stick with the one on prospect from now on.
… morePayton
Usually this is my go to dunkin, but today was different. I went through the drive thru which I usually do. They handed me my order and they forgot a part of it, so I walked into the Dunkin and told them part of my order was missing. They all looked at me with disgust. Never have I felt so uncomfortable. They were rude to me and didn’t even say sorry about forgetting my food.
Then the worker who was working at the drive thru looked at me and goes “what?? Why are you in here??” With an attitude.
I don’t know what was going on today but it was not a normal day at this Dunkin.
… moreThen the worker who was working at the drive thru looked at me and goes “what?? Why are you in here??” With an attitude.
I don’t know what was going on today but it was not a normal day at this Dunkin.
Jonnae L
Unless you know what you want to order immediately and have studied the menu, save yourself the embarrassment. Went here the other day with some friends and got yelled at by (who I assume is) the manager for asking a couple of questions about substituting items in the breakfast meal deals. We were insulted and asked if we “knew how to read” before having the window slammed in our face. We were in complete shock. Other staff gave us small drinks (we paid for large) and laughed in our faces, but we chose not to fight back. Anyways, the sandwiches are completely overpriced and “hot coffee” tastes abysmal.. you might as well go to Starbucks for improved quality.
… moreJames “Fury” Porretta
Dear Dunkin,
Phenomenal service at this location I consider to be the best Dunkin close to a college campus but not conjested by seasonal traffic
Please thank Sabrina for collabing on the brown sugar oatmilk magic latte … wow
As a Large drinker that tries my best to enjoy without letting water’d down ice cubes ruin the longevity of the beverage
Perhaps consider a special drink that uses frozen espresso cubes to maintain the integrity of something so special as this sensation of sipableness you’ve summoned
Rich Regards,
James Fury
Also
#DoorDashFlash approves as we got an order from the store waiting in the parking lot after coming down from first sip fever
… morePhenomenal service at this location I consider to be the best Dunkin close to a college campus but not conjested by seasonal traffic
Please thank Sabrina for collabing on the brown sugar oatmilk magic latte … wow
As a Large drinker that tries my best to enjoy without letting water’d down ice cubes ruin the longevity of the beverage
Perhaps consider a special drink that uses frozen espresso cubes to maintain the integrity of something so special as this sensation of sipableness you’ve summoned
Rich Regards,
James Fury
Also
#DoorDashFlash approves as we got an order from the store waiting in the parking lot after coming down from first sip fever
Tiffany Palmer
The manager at this location has got to go. Does not follow any procedures she is supposed to even during the ordering process and she’s the manager of the store. You are lucky if you get your order made correctly at this location and chances are if you do it’s because she’s not there it’s time for her to go. Besides that I think she does fishy things with her inventory like short people on espresso and lattes giving them literally half as much as they should get. And when entering orders on the order screen instead of putting liquid cane sugar she puts sugar every time. I know that these businesses have automatic inventory and I would think that liquid cane sugar is quite a bit more expensive than regular sugar I’m not sure what’s going on there.
… moreChloe C
Stopped in for a coffee, it tasted like cigarette butts, not fresh at all. I placed a mobile order and nobody called out my order when it was ready, they set it on the far side of the counter out of reach with the label facing away so I had nothing indicating it was my drink. I was standing there at the counter waiting and the workers just stared at me and didn’t say a word. I didn’t want to grab a random drink if it was someone else’s, I just wanted any acknowledgment from the employees.
… more