Muna Zeitoun
I’m really disappointed with my recent visit to Dunkin’. I ordered a hot coffee, and as I was finishing it, I felt something strange at the bottom. It turned out to be a huge bug. I had already taken a sip before realizing what it was, which was disgusting and honestly made me feel sick.
… moreMaster Tech Lou
I was told the “kitchen is closed” because they were “understaffed”. It was 5:30 pm on a Sunday…….. I was the only car there, you microwave your food. There were two employees hanging out behind the counter. You know what we used to do when we were “understaffed”? We WORKED HARDER. I work in service as well and I give tons of leeway to service personnel. But this was lazyness and I was waiting to eat till I got to that dunkin and to have an excuse like that is just not acceptable. Also I tried calling the number, voicemail. Hopefully im wrong but I feel the employees didnt wanna work so they just decided eh, were not gonna do anything. I just hope this gets sorted, no one needs to get fired but they need to understand the customers point of view.
… moreJosephina Pattison
I went through the drive through this morning and got an iced coffee and it is very well the best coffee I’ve ever had. I love Dunkin’ and am almost always happy with the way I get my coffee, but today was just phenomenal. It was incredible!!
… moreAlejandra Alcala Delgado
A friend and I went to Dunkin and the screen didn’t work. Then I ordered a caramel frappe, small and a chocolate doughnut. The doughnut was the only saving grace of this meal. It was pretty good, but the caramel frappe was an ice frappe can’t believe how much ice this was. It was literally a slushy. Abysmal.
… moreKelsey Haeffner
I can understand why this place has low ratings. The line was out to the road. Each car was sitting for 5-6 minutes a piece at least. I mistakingly ordered in the app thinking it would be quick and easy. Sat here for a good 20 minutes before I could even get to the speaker. Then another 20 before I got to the window. I understand being busy but this is just beyond ridiculous. If I would have known, I would have gone to a different one. I’m from out of town and had no idea. not to mention because I placed a mobile order my food was sitting there for 35 minutes and it was cold and soggy
… morePedro Flores
Placed an order to pick up at 1:45 today. Apparently they closed at 2pm today for Christmas Eve. The person at the drive through was rude and ignored me when I clearly told her I placed an online order already and was charged for the meal. As I approached the drive through window I noticed all the kids mishandling my food? I get it they were trying to close but my order was placed way before. I did not receive my meal and was still charged for my online order.
… moreBella Salgado
Every time I come to this dunkin location the ladies and gentlemen are so nice. I’ve never had a bad experience here ever. Genuinely such nice people. They also treat each other with a lot of love and it’s amazing to see
… moreTania Córdova 1
I placed an order for donuts through the app, but when I went to pick them up, the girl told me there were no donuts and that I should come back tomorrow morning to pick up my order. I definitely thought it was a bad joke. She said, “That’s the only solution I have…” This kind of thing is absolutely unacceptable.
… moreHope Ordaz
This past month this place has really turn around. In the past, i used to get a messed up drink literally every time-but now my drinks are 99% correct and the employees are all very kind & sweet!!. Theyre also a lot quicker and efficient than they used to be. Thank you for being consistent!!
… morejames young
I love Dunkin and visit them often as I travel for work. Not sure what’s going on at this store but they are very rude and very unprofessional.
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