Herbsy 222
Always super friendly and polite. They go out of their way to make sure your order is prepared well and is correct. On the rare occasion something is wrong(usually because they get very busy) they correct it quickly with no hassle. Love this location, and I go there 3-5 times a week even if I have to go out of my way to get there!
… moreMaryanne Lullo
Stopped in to get a cup of coffee with my husband at 6:00 pm on Christmas Eve. The two young people a young lady and young man were working. Unfortunately I didn’t get there names. Their service was with a great smile and happy to wait on us. After serving us I spilled my coffee down my leg and they were so sweet about it! It was Christmas Eve and the were working! They need a big hurrah for not only excellent service but amazingly sweet! Sorry I didn’t get their names! I did phone manager to let her know! Please acknowledge them! They deserve a Pat on the back!
You don’t see that alot today !!!! God bless!
… moreTom S
This particular Dunkin is the only location I would say is the Kindest and also has the best food. The reason I say this, is because they actually prepare the food properly! My bagels and croissants are toasted perfectly and food is NEVER undercooked! Other DD’s in my area continually, just cant seem to get it right. But this Mokena location actually cares about what they serve people, and for that, Thank You!
… moreBrittney Hildebrand
I went through the drive through and as I was saying what I wanted (a simple easy drink to make) and the worker interrupted me not once but TWICE and was just being overall rude and having an attitude with me. When I pull up to the window she gives me no receipt nor did she ask me if I wanted one, then she hands me the completely wrong drink. I rate this location a 1/10 overall my experience was honestly just horrible especially since I was really nice to that girl.
… moreKristen Zdych
Cakes designs are amazing and customizable! Call ahead to order exactly what you want!
… moreEmily A
I go to this dunkin once a week after work, and it is by far the fastest and most customer friendly store I’ve ever been to! I haven’t gone inside, but the drive-thru always gets my orders out in under a minute. My drinks are always well mixed, and food is always beautifully prepared- which is unexpected when it’s done so fast! They’re also great about coupons and scanning for points, and they haven’t once made a mistake from the 20+ times I’ve been through there. Amazing spot!
… moreCyril George
I stop by this Dunkin’ regularly, and it’s become one of my favorite spots for a quick coffee or breakfast when I’m on the go. It’s clean, reliable, and—best of all—it has one of the fastest drive-thrus I’ve experienced in the area.
Atmosphere
The store itself is always neat and organized. Whether I walk in or use the drive-thru, I notice that the staff keeps the place in good shape. It’s not a sit-down café, but for a fast breakfast or coffee stop, the environment is clean and functional.
Service
The staff here are consistently friendly and professional. I’m always greeted with a smile, and they take the time to double-check orders, even during busy hours. There was one occasion where a cashier seemed a bit short, but that was a rare exception. Most of the time, the team is upbeat, polite, and quick.
Fast Drive-Thru
The drive-thru at this location is impressively fast. Even during peak morning hours, the line moves quickly. They clearly know how to manage volume efficiently without sacrificing accuracy. I’ve pulled in with five or six cars ahead of me and still had my order in hand within five minutes. The speaker system is clear, they repeat the order to confirm, and by the time I get to the window, everything is usually ready to go. It’s smooth, quick, and reliable—perfect for when I’m commuting or in a rush.
Food & Coffee
Their coffee is consistently good. I usually get either a hot latte or iced coffee, and it always tastes fresh and is made just right. As for food, I stick to the wake-up wraps or the sausage, egg, and cheese croissant. They’re warm, flavorful, and satisfying. I’ve had a donut once or twice that seemed a little dry, and one sandwich came a bit smashed, but nothing that would stop me from ordering again.
Final Thoughts
This Dunkin’ location has become my go-to because it hits all the marks I care about: fast service, friendly staff, clean environment, and consistent quality. The drive-thru, especially, stands out for being so quick and efficient—something I’ve come to rely on during busy mornings.
… moreMonica A
This is my go-to Dunkin in the morning because they are always fast, efficient, friendly, and get you through the drive-thru or inside quick! The staff are like a well-oiled machine. Great location.
… moreJamie Ivey
Be sure never to go to this Dunkin’ Donuts anytime after 930 pm . They close at 10 but if you happen to arrive there at 9:31 or after actually anytime before 9 o’clock they treat you differently. This happened more than one time, but tonight was the worst time. On the speaker, the girl had a very rude tone and told me she threw all the donuts away for the night. She also turned off all her ovens for the night and all her machines are down for the night. When I got to the window she started to roll her eyes and mumble saying all sorts of things I asked her if she was OK and I apologised for coming later. She wanted to punch me for coming to the window so late I mean I’m sorry you guys close at 10 pm. You have to expect customers to come in all the way until 10 pm and it’s not supposed to affect your Service Needless to say I will be calling the manager After I apologised several times she was still mumbling and talking and rolling her eyes talk about trashy ….. to top it off the drinks that I ordered, the refreshers worked absolutely disgusting. I think she did that on purpose.
… morePoeticHonesty
Great service inside and out, can be busy but the line always moves quickly.
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