Joe Campbell
Manager brings the donuts in his car GROSS!!! Never open on time. You might sit at the drive thru until you fall asleep before they ask for you order if there is anyone in there.. The manager has absolutely no customer service friendlyness and acts like you’re hassling him to get your food. Sandwiches are under cooked, bacon basically raw. Every time I give the place 1 more chance.. I regret it.
… moreNilma Ortiz
I’ve always had good experiences here. From my coffee order to substitutions and anything else, I feel like they know me. When I was cutting back on sugar they noticed when I made order changes. Armando is there most mornings in the drive thru and I would see him consistently. A great team of employees.
… moreMartin Cervantes
I came in, they had my order quick, and I enjoyed my muffin and macchiato tbh. Nice Halloween decorations. Idk why they got a 2.7 rating but i give them 5 stars
… moreYali Espinoza
I just want to know what makes you think it’s acceptable to sell these donuts? If I’m paying full price I’m expecting good quality. It barely has any frosting and they’re hard. Completely unsatisfied.
… moreBrian Rodriguez
I’m sorry if this is very rude but every time I decide to come to this location I get my order taken by an older Indian gentleman and 100 percent of the time he gets my order wrong. Just went inside this morning hoping someone else would be working up front but it was him. Asked for a simple cookie dough iced coffee just like it’s advertised on the menu. I got some kind of frozen drink that resembles nothing I ordered. No whip cream or toppings, it’s not even a coffee it’s some frozen version of it. I personally don’t get how someone is allowed to be that bad at their job and still be able to have one.
… moreTEMIE
I enjoy my morning pick me ups here! Just a great way to continue my mornings, of course only after spending time with God! ☺️
… moreJC C
Just had a really disappointing experience at Dunkin on Summit in Elgin. We stood at the counter for a long time and not a single employee acknowledged us—not even a simple “hi.” The lack of basic courtesy was enough for us to just walk out. Do better.
… moreRalph Ricci
I came in today, ordered my coffee, and sat at a table to use my laptop for a few minutes before leaving. Unfortunately, the AC kept blasting higher and higher until the area became uncomfortably, almost unbearably cold. This felt very unprofessional, as if the intention was to make customers not want to stay.
… moreraquel m
As you can see, my iced coffee was super dark. Tasted horrible. The kid that made this seemed to not care about his job. Last time I’ll be going to this location.
… moreAngel Perez
Poor customer service. They made me wait more then 5 minutes for 3 coffees that i bought ahead on the app.
… more