Fernando Alvarado
Hate this dunkin, the most annoying part they can’t take any bills over 50 like what? They have to understand and accommodate to their customers, not everyone has a debit card and for them to only take 20 dollar bills is very very inconvenient, headed to Starbucks instead where they DID take my money, thank you Starbies!!
… moreJohnny “El Dred” Gato
5++
This particular Dunkin donuts has the best tasting coffee of any in the area. The employees / staff are extremely efficient and very respectful. I go out of my way to frequent this Dunkin donuts over the others. Do yourself a favor, check them out!
… moreDan Guerrero
No public bathrooms? Even for paying customers? Even for a 5 year old girl saying it’s an emergency… And we wonder why people don’t come to downtown Waukegan. Such a disappointment
… moreRachana Thapa
I wish I can give them a 0 star because they made my strawberry refresher with lemonade so terrible. The lemonade was not in the drink they mix it with the water. The guy who works in the afternoon I was there at like 4pm. I always use my points because I use my app to order and he told me my points wasn’t working and I paid for my drink. The same day I went to the other store in Belvidere my points works for that drinks. He has no idea with all of this I don’t know how they do their costumer service. You have know everything and be patient.
… moreMario Tellez
Ordered 3 coffees and only 1 was done right. Top portion of the building it really dirty but bottom is nice and clean. Employees are nice and donuts were good.
… moreLaura Robinson
They got my order wrong. I ordered a Sabrina strawberry drink and they gave me a strawberry dragonfruit drink and I told them that it was wrong. They took my drink and saw her adding something and stirred my drink and gave me back the same drink. Came back inside to tell them to just give me my money back because the lady couldn’t understand their own drink and she gave me attitude and told me that the drink i had ordered was more expensive and I proceeded to tell her that it was okay at this point give me my money back and she gave me attitude. After I told her to give me my money she took the drink threw it away and made the original drink I had ordered but completely ignored that I didn’t want a drink from them anymore! I am just concerned that they are tampering with the drinks after they mess up and blame us for not “ordering right” please stay away from this location
… moreMissJeannette Tapia
Horrible service they couldn’t hear. Gave us a bagel with no cream cheese?!! Come on now!!! Also no cream in the coffee the receipt says cream
… moreDornaya Williams
STAY AWAY FROM THIS LOCATION!!! I went to the drive-thru and was asked to wait. I think they forgot about me so I drove into the parking area. My niece and I walked in and we were not acknowledged. Finally after 3 minutes a young guy took our order. They only had 4 types of doughnuts; it was 12N and they ran out of the popular ones is what we were told. Lastly, the inside was filthy and in desperate need of sanitation. The stainless steel coffee machines were dusty, service area floors were dirty; not a great scene for customers. It was only two employees there and it was not busy at all so what’s their excuse for the lack of service and filthy facility? Oh! I almost forgot…that was the nastiest, driest doughnut I ever ate. I threw it on the ground for the birds; but I bet they didn’t eat it. LOL!!!!
… moreWaVesOfKatrina
Parking here Is terrible! go to a different location. Not Enough parking spots
… moreRasha Rasool
Don’t come here it’s so bad the avocado sandwich test old and they insist it’s new and the place so dirty the tables didn’t get cleaned
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