

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wadsworth, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Reviews
On several occasions, I’ve tried to order simple items like hash browns or even just cream and sugar, only to be told they’re unavailable, despite being informed at the drive-thru that they were in stock. For example, during my most recent visit, I ordered hash browns, was told they were available at the drive-thru, but upon reaching the window, I was told they were out. This has happened multiple times over the past few weeks. It’s frustrating, especially when I’m stopping in early (around 6:30 AM) for something as simple as a hot coffee or cold brew.
Additionally, I’ve encountered issues with missing or incorrect items like sugar packets (which I was told weren’t available) and non-Dunkin’ creamers, which added to the disappointment. On top of that, my hot coffee was filled to the brim, leaving no room for cream or sugar without spilling over, making it difficult to enjoy my drink.
One more concern I’d like to raise—are we even getting actual Dunkin’ coffee at this location? The taste of my drinks lately just hasn’t seemed to match the quality I’ve come to expect from Dunkin’. It could also be the non-Dunkin’ creamer that’s been used, but honestly, I’m not sure what’s causing the difference.
I’m not placing blame on the staff—they’ve always been kind and professional—but it’s clear that they are being set up to fail due to lack of inventory and supplies. I sincerely hope management can address these issues and ensure the employees have the resources they need to provide the best possible service. This location used to be my go-to, but it’s become a bit of a letdown in recent months.
Thank you for your attention to this matter, and I hope to see improvements in the near future.
Wow!!
Food: …
The lady at counter looked at me like I was the one who forgot how to read the order. Meanwhile, my matcha was out here tasting like a melted shamrock shake from the wrong franchise. Dunkin’, if I wanted a dairy surprise, I’d order a mystery milkshake! Next time, let’s stick to the script—oat milk isn’t a suggestion, it’s a lifestyle. DO NOT RECOMMEND, BEWARE!!!