Dunkin’

  3.7 – 901 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richfield, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 55423

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Dunkin’ at 6529 Penn Ave S in Richfield | Coffee & Donuts Near You

Dunkin’ is proud to serve Richfield, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Richfield, MN – Dunkin’ locations

Directory; /Minnesota; /Richfield. Richfield, MN. 6529 Penn Ave S. Open NowCloses at 7:00 PM. 6529 Penn Ave S. Richfield, MN 55423. Quick Links.

Dunkin’ – Facebook

… now · Pickup, Delivery. . 6529 Penn Ave S, Richfield, MN, United States, 55423. Links. . locations.dunkindonuts.com/en/mn/richfield/652… Services. .

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Reviews

Hodan Abdi
I ordered a medium iced macchiato with French vanilla, but it tasted nothing like my usual drink. When I mentioned it, the guy with long hair and a young blonde woman were rude and told me to “take it or leave it.” After taking the drink back for 10 minutes, they returned the same drink without fixing it. Very poor customer service.
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4
Ordered this same drink from this location yesterday and was fine but super watered down. Unfortunately today there was a Hispanic guy who argued with me for 10 minutes about not wanting to fill my drink up. Dunkin drinks are usually watered down easily due to the crazy amount of ice hence why I asked for less. This is how my drink came, he was very argumentative when I asked him. Also did not add any of my coffee syrups. Literally served me a plain latte half filled. Disgusting. Waste of money.Absolutely terrible service.
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Bushra
I had a very unprofessional experience at this Dunkin’ location in Richfield. My drink was made incorrectly, and I politely asked at the drive-through if it could be remade. Instead of helping, the employee became defensive and told us we would have to pay again.

While we were still speaking, she shut the drive-through window on us, forcing us to park and go inside. Inside the store, she argued with us, spoke on my behalf while another employee was trying to help, and told that employee there was nothing wrong with my drink, even though it was not made to my order.

She also claimed to be the manager and threatened to call the police, despite us remaining calm and respectful. I was eventually given a refund, but all I wanted was my matcha made correctly.

I am a loyal Dunkin’ customer and was very disappointed by how this situation was handled. I have contacted Dunkin’ customer service and hope this matter is addressed.
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Jessica M
I am incredible hurt and shaken by my experience at this location today. At 4:30 PM CST on Friday, December 12, 2025, I ordered 3 items. This particular location does NOT have a display screen showing what you ordered, so I kindly asked the person who took my order (a blonde middle-aged woman) to please repeat the order. She vaguely replied “2 drinks and a sandwich.” I kindly asked her to please specify, since there is NO order display screen and I wanted to pay for the correct item. She first ignored and repeatedly and sternly told me the cost. I asked her to please specify the order, and both her and her female co-worker got incredibly rude and started yell “MOVE UP.” Due to their rage, I no longer felt safe having them handle my food and drinks and left. PLEASE hold the two female workers who were working at that aforementioned time accountable and please do verify my experience and refer to the drive-thru recording at 4:30 PM CST on 12/12/2025. I would like to feel safe ordering here again and unfortunately, I now feel that I must drive further out due to their rage.
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Erika Rozell
Ordered a large espresso drink and the cup had SO MUCH empty space. Irritating to order and pay nearly $8 for a large and get the coffee of a medium
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gretchen norby
I had a little gift card to Dunkin Donut and went here for a little after dinner snack/desert. I could’nt believe they were open at 7pm on a sunday night. I got my choice of donuts off the rack. I chose a sprinkled and a long john. One did not make it home. Sooo delicious. I ate it in the car. The sprinkled one was chocolate with autumn colored sprinkles. The long john was vanilla frosted. Sooo good.
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Lyrah Favorsss
This is the BEST dunkin in MN always such a great experience at night time with Olivia she is always SUPER friendly kind and very personable I will continue coming thru as long as her and the pink hair dude remain. I’d recommend anyone this location over others ANY DAY!
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Te Man
Lester or the Mexican man in the store is extremely rude they served me cold me hash browns and a cold sandwich when I asked for them to remake it he was extremely rude to me and told me this was the last time they serve me at this store. Comical to think a person would return to a store where the service is horrible and the people running it posses no compassion or respect or customer service skills. DD shame on you for this
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Christian Israel
Gave me half cup for my medium iced latte, I asked for syrup and they didn’t put a single drop. Told the people at the drive thru about and they said we can’t do anything about it.
Very poor customer service
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Robert Leivers
Coffee is watered down, not sure if because I came by at end of day, usually ok at this location. Tasted like rebrewed grouts or not enough acoops
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