Dunkin’

  3.6 – 269 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Englewood, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 45322

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Dunkin’ at 849 S Main St in Englewood | Coffee & Donuts Near You

Dunkin’ is proud to serve Englewood, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Englewood, OH – Dunkin’ locations

Englewood, OH. 849 S Main St. Temporarily Closed. 849 S Main St. Englewood, OH 45322. Quick Links. Press RoomMobile AppCorporateSustainabilityAbout …

Dunkin’, 849 S Main St, Englewood, OH 45322, US – MapQuest

Dunkin’ is proud to serve Englewood, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

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Reviews

Vaishnavi Sudharshan
I specifically ordered a large matcha latte with less ice and less foam, yet what I received had a thick layer of foam and wasn’t even filled properly to the top. When a customer requests less ice, the drink should be compensated with more milk — not replaced with foam.

This is unacceptable, especially when paying for a large size. Customizations are requested for a reason, and they should be followed accurately. Very disappointing experience.
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Lauren Zelenske
Went through the drive-through at 4:45 on 10/30/25. I was informed that I might have to wait longer for my food because they were understaffed and trying to figure out how to make it. The girls were super nice and the service was great and really fast. Faster than some other locations I’ve been to. I think one of the girls’s name was Kayla. I saw them move around and take orders and you could tell they were all doing their best and they had great attitudes. They seriously deserve a raise.
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Mackenzie Marie
I ordered on the app, waited 20 min in line went though, realized my donuts were missing so went back through the line and then they told me they were out of glazed donut holes which I ordered. the girl at the window was just playing on her phone not paying attention. And this is what my hashbrowns looked like???
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Randi W
Came thru the drive thru at 6:50pm waited in line and witness drive thru worker take 3 loads of trash to the dumpster. After waiting 8 minutes in the drive thru line, we reached the speaker and were told that they were “closed”. We asked early? As this location has hours that clearly state they are open until 8pm. Pulling around the exit the location, the car in front of us was blocking our way of exiting. Leaving us waiting behind them for 5-10 minutes. They finally left and we spoke to drive thru worker and I asked why that car in front of us were served. She said they were a mobile pick up order and they had to serve them, but states there were only 2 workers there working. I pointed out one of them was taking the trash out for the last 10 minutes, and made a point they were open until 8pm. So long story short we were not served as paying customers. But they were still serving mobile orders. Don’t waste your time at this location as it appears they choose when they want to work!
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Reginald Graham
Brittany Made My First Visit Unforgettable!

I stopped by the Dunkin’ on South Main in Englewood, and Brittany made the whole experience top-tier. It was my first time trying Dunkin’, and she greeted me with a smile, helped me pick out my drink, and made me feel like family. The Butternut Pecan Latte she recommended hit the spot, and her positive energy made my day. If every customer had a Brittany, Dunkin’ would never have a bad review. Give this woman her flowers she’s the reason I’ll be back!
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Janelle Grogean
Terrible customer service.
Almost everytime I come through they are rushing to take orders and get something wrong. I usually just let it go and dont say anything. When i ordered today i went through the drive-through and ordered the exact drink I always get and they gave me something completely different and yelled it me when I told them, and said if I wanted something different I would have to pay. After telling them that was not acceptable they made me another drink which was again not what I asked and slammed the window without giving me all the food I ordered.
At the end of the day its just coffee, but businesses that run this way and think it is ok should hold responsibility for their actions. Do better.
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D W.
The customer service is horrendous. I had 3 team members look right at me all walk past me. I needed To be serviced due to my refresher tasting only like green tea when I purchased a dragonfruit refresher with green tea. No smiling or greetings when I came in and they saw I had my drink in my hand waiting to be assisted. The bacon was very chewy as well.
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TQV
Before I begin, I would easily give 5/5 stars to the morning crew. Despite being busy in the lobby/drive thru, all the workers are quick and the drinks taste good. However, this complaint is directed towards the evening. After numerous visits in the evening, I’m highly disappointed in how I am treated by a specific worker that I see often around 3:30 PM. It doesn’t matter if you’re friendly. She never smiles and starts off by saying in a nasty tone, “what do you want” instead of saying “hello” or “what can I get for you?”. On top of that, I have never once received a drink from her that was made correctly. If I asked for extra ice to keep my COLD drink from tasting room temperature, I’m handed a drink with 6 ice cubes floating at the top. If I ask for sugar, you can tell none was added and the drink tastes bitter. If I asked for a seasonal drink that is ON the ordering screen, I’m rung up for something else because she doesn’t know what it is (and before I can comment that it is incorrect, the window is immediately slammed). It doesn’t matter if I order on the app or in the drive thru, I have never ordered a drink from her that tasted how it should (yet, every other dunkin I’ve been to has made my order correctly). To the management of this location, please reevaluate who you hire in the evening. I’ve talked to multiple other people who have the same experience as I do and are getting fed up. Impressions matter. If you can’t handle customer service, do not attempt to get a job in customer service and take your negativity out on customers.
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Julie S.
No longer opening dining room doors, making everyone go through drive thru and still allowing people to mobile order for walk in pickup. I’ve had to cancel my order for a mobile walk in because I don’t have time to wait in line (which is why I do mobile walk in order). I totally understand being understaffed. Stop letting people mobile order for walk ins if you’re locking the dining room doors.
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Elizabeth
It was 5:26 p.m. when I ordered food, a decaf and lemonade. They declined the food order because they were cleaning the oven. As per say, they close within two hours. The atmosphere was not welcoming, and the hot decaf was cold. I will not be visiting this place again.
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