Alex Loe
I came to this location on September 15 around 1pm I literally counted five workers none of them greeted me , asked if I needed help or anything as I stood here for over five minutes. The customer service here has been terrible lately. I also stood here & watched a older man be ignored for over five minutes as well while the workers chatted with eachother about there work schedules & school schedules. After ten minutes a worker finally came to assist….
… moreDeb Thompson
Wow guys! If you want a donut after noon, the pickings are very thin. There were 3 donuts left in the case and some for the drive through. They ran out of plain bagels too. They only bake once a day, so I get it. The donuts we had we delicious but I cannot believe no new donuts until tomorrow. Maybe bake a few more !?
… moreRegina
The workers here are always so nice when i come in! one time when i ordered a sandwich, an employee offered me a water or a coffee because of the wait, which i was not expecting but brightened my day up. thank you guys so much!
… moreTanner Martin
After sitting in line for 40 minutes this is what I get. 3/4 full large coffee that doesn’t taste great and another coffee missing 2 of the only 3 ingredients. Won’t be coming back.
… moreK M
The cashier I had through the drive-thru was extremely rude and blunt. No personality at all and was very unfriendly. The donut I had was drier than the Sahara desert and literally crumbled when I took a bite and tasted like it was four days old.
… moreT Annmarie
The Aurora Dunkin is the best! My order is always perfect, the coffee is hot and delicious and the staff is always friendly, great considering its very early in the morning. Thank you to all of you, great job!
… moreKait Hickin
I’ve been here several times, drive through only. Every time the service is so pathetic. The staff clearly would rather be anywhere else than at their jobs, barely communicate and treat you like an inconvenience. I’ve asked for a sour cream donut several times and they say “they are discontinued”. If this is true, why Dunkin? They are such a classic donut! I’ve also been given the wrong donuts several times – I’ll order a maple cream stick and get a chocolate pudding donut. Just absolutely garbage service. I’m not going back.
… moreJane Horn
I got to matcha lattes one sausage and cheese on sour dough bread. The only thing that was correct was the two glazed donuts. You gave me this dry rye bread and you just did what you wanted to do. I didn’t ask for egg but it was on there. How hard is it to follow a ticket I do all day long at work. Ill go to solon from now on .
… moreWolf Master
The folks here were wonderful. Went for a failed trip, and the folks treated me so great, even when I was upset due to depression. Their lattes were also amazing. And thank you to the employee for the donut.
… moreJason Diefenthaler
Almost always out of donuts. They just ignore you at the counter. This has been my experience a few times.
… more