JENNIFER DEAN
We go to this Dunkin nearly every day, but these past few weeks they have not provided the correct items to us. Today we ordered iced coffees with 1 Splenda and regular cream. What they provided was iced coffee with 1 Splenda and 3 sugars. No cream at all. From this point forward I’ll be driving into JC for coffee. These items cost too much to continuously have the order messed up.
… moreVirginia Bagwell
This is by far our favorite Dunkin’ Donuts. Although there are many restaurants of which to choose, we drive further for the Jonesborough Tennessean location. The staff is always kind. They apologize for not having a veterans discount and give me the senior discount. I can tell they are sincere. It is much appreciated.
… moreAnnie Alison
Cold foam was chunky and gross. I ordered a cold brew and it tastes awful, so I had to throw it away as soon as I got it. Annoying since I wasted $5 and like 15 minutes waiting for my mobile order in the first place. The lady also attempted to give me someone else’s drink before I told her that was the wrong order. Whole experience was a mess.
… moreSteven Salazar
So slow always. As. General manager of their QSRs this place is ridiculous. The hours of operation signs mean nothing half the time the lobby is closed the other time it’s open their drive-thru is always consistently wrapped around the building because for some reason, they don’t know how to efficiently work as a team when all they are doing coffees and popping stuff in the microwave cause it’s not making anything.
… moreKelly Campbell
Asked for a medium coffee. Was told I could not have a medium coffee, and that I would have to pay more money than I wanted to get more coffee than I wanted, or just get less coffee than I wanted. Refused to give me a medium amount of coffee in the closest size cup they had available. Felt very bait and switch.
… moreKatelyn Banner
They short you money. So watch out . Make sure you count your money. I was in a rush I didnt until I got in the car and left. I called and the first girl was so rude to me which being unfriendly and rude is how they seem to operate on a regular basis. I go here bc it is convenient on my way to work but after this I am done . Just thought other people should know and make sure if you pay with cash count it right there
… moreJessica
I haven’t found a bad dunkin yet! We got our favorite Caramel Craze and they were great as always. The employees were on the ball but still polite.
… moreBradley Quick
Ordered a sausage, egg, and cheese croissant and got it in less than 30 seconds hot and delicious.
The cashier was very pleasant and allowed my black coffee to be poured in my travel mug instead of a disposable cup, and apparently (she said) it was cheaper that way!
… moreBida
Dude at the window forgot our fritters and when we asked for them he didn’t check anything just grabbed one and when we said we had two and he gave so much attitude having to walk 10 feet over to grab another one 😐 Also I’ve had to sit and wait 15 minutes for 2 medium coffees and they were made wrong. Not that hard to do your job.
… moreNatasha Salinas
Love my Dunkin in Greeneville. Always friendly and always get my order right
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