Trenton
Never gotten poor service at this location. My drink is always made right, and tastes amazing. Today, Jay took my order and I have never had my drink taste this good before. I feel like I’ve ascended. All and all, I love getting my coffee here 🙂
… moreWhitney Heller
Walked in, they couldn’t even look up. Spent $20 on two crappy rubber bagels, and 3 dried out doughnuts, coffee and a sweet tea
The sweet tea is good , coffee isn’t bad , my advice skip the food, just order drinks. And don’t have high customer service expectations
It’s been years since I’ve been to Dunkin doughnuts, and nothing has changed. Won’t be back for another few years.
… moreowen Utsey
Dunkin’ is a go-to spot for quick, affordable coffee and classic breakfast options. Built around convenience, it’s ideal for busy mornings when you need caffeine and food fast. The drive-thru efficiency is one of its biggest strengths, often getting customers in and out in just a few minutes.
The coffee leans lighter and smoother compared to many specialty shops, making it easy to drink daily. Their flavored swirl options — from caramel to French vanilla — are especially popular for those who prefer sweeter drinks. Iced coffee is a standout, particularly in warmer weather. Seasonal beverages and limited-time donut flavors keep the menu interesting throughout the year.
… moreLaura Berry
It took us 20 min to get thru the drive thru, only to be get food that tasted like cleaning chemicals that had to be spit out on first bite. I asked to add a coffee and was told I would have to go around again. I called and spoke to the assistant manager to let her know about the chemicals so no more people would be affected and was met with a rude attitude. Dismissed my concerns and offered to refund me if I brought a receipt but as though I was just trying to not pay for it. We were on the road and went without breakfast. Used to be a good stop. Will never be back.
… moreTaylor
They’ve started awkwardly hanging the POS machine out of the window so we can tip them. At the drive through. I declined the tip ONE time and immediately got a scoff and an attitude.
I’ve worked as a barista, a server, and a bartender, so I fully understand the argument for tipping culture in the US. The fast-food/coffee drive-through does not qualify. I can’t bring myself to keep coming here for my morning coffee if I have to expect a 20% increase in cost or a rude morning experience.
Unfortunate.
… moreCayla Coker
Complete trash. They told me my half dozen had to be an assortment. I asked why I couldn’t pick. She said “we have holiday donuts and we’re running low.” I said “ok let me get some holiday donuts.” “You can’t we are out.” ??? There are too many great locally owned donut shops nearby to waste your time and money at this place.
… moreSummer Granade
This place is a joke. Went there last night and ordered a latte and the one they handed us just tasted like milk and sugar. I asked them if they could remake it with less syrup and they acted as though they couldn’t. If you have to pay $6-7 for a coffee it should be how you like it. The shift leader didn’t even know how to process a refund.
… moremia sizemore
I get to the drive thru window and I had forgotten to put my order in at the speaker so I was told I needed to drive back around, which is totally fair. I decided to go inside instead since I had already been there for a whole, when I get inside someone comes to take my order and before he could even type it in the same woman that told me to pull around told him that my order needed to wait and he needed to finish helping her with the drive through orders. I stood there for 10 minutes like and idiot and then left. Bad service, mid food and a waste of time.
… moreRyan J
We went over to this Dunkin today as we always do. Very inconsistent service, food and drink. Today the iced caramel machiotto was good. But the bagel had little to no cream cheese. We were given a problem with the coupon we gave. When we asked for a recipt to confirm the coupon went through all of a sudden the machines don’t work. Mind you this place just got fully rerenovated. Store needs the old management back. These new hires are un qualified and oblivious.
… moremegan Villa
We have a family of 5 and we were on vacation we ordered at the drive thru. The person taking the order was super nice, but then because of the size of the order someone else chimed in and rudely chewed us out. They told us this was a catering order and that next time we needed to order on line. I don’t appreciate the tone or the inconvenience of the request they made. That’s the point of a drive thru. Will not ever go to another dunkin donut shop again. That person should be fired. If I could give no stars I would. Our order was an expensive order and they didn’t want to do it. Your loss have a great day.
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