Karen
Their ham & Swiss croissant was hot and delicious, the sugar-free hazelnut latte was perfect, and their coffeecake muffin (make sure you get it heated!) was so very good with the coffee.
The staff was friendly and efficient with everything done with a smile! Their restroom was clean and fresh-smelling.
Great morning experience!
… moreJordan Mason
Rude staff and inconsistently made drinks. When this Dunkin’ first opened by my work I was so excited, and I go several times per week. But in the past year the service and quality have tanked. The drive thru staff are so rude and argumentative (and I’ve worked food service and drive thru so I know how it can be and I have A LOT of grace, but this is to the point that I dread going because it’s always so unpleasant). Also the consistency of how the coffee is made is all over the place. I place the same order every time and I never know what I’m going to get. And every time I’ve said something I just get argued with – even by managers.
… moreOshaun Lilly
Today was my first time trying Dunkin Donuts and my experience was disgraceful. The manager came to the window took my order, once I got to the window to pay I declined the tip. She then became not so pleasant. I ordered to iced coffee and 2 donuts. I sat at the window for 10 minutes. There was no line or anyone pulled up nor any customers on the inside. My kids and I decided to just come in to get the order. She seen me then she started to walk to the window. Saying she was just bringing my order to the window which was untrue. She had one drink in her hand and that was it. I told her I also had two donuts and another drink. She said she only put in one. Asked another employee to make the other drink. No apology for the wait or inconvenience.
… moreNick Sissa
I stopped by here anfter a dreadfully long week after work, to pay my respects to the old Krystal’s. Reminiscent of the ole days at 3:00 A.M. on Pascha Sunday, I ordered myself a Greek J’Mar Special: καφές (coffee) and Λουκουμάδες (doughnut).
A large coffee with 6 shots of espresso, go home and add 6 oz of ouzo. Two sixes in honor of the original #6 worn by J’Mar, the many TD’s he’ll be responsible for on Sunday and to remind the beast he’ll always come up short on judgement day.
Directions: Chug the whole thing, then chase with the doughnut.
‘Tis a Greek specialty to stay alert and ready throughout the night life
Ζήτω η Ελλάδα
Πάμε επιβήτορες!
Long live Greece
Let’s go Stallions!
… morePatsy CK
I had the sweetest young lady as my server. She was very helpful in explaining the choices of iced coffee. She even have me an extra donut!
… morealexandra
I feel like I should finally leave a review with how much I’m here! This has been my dunkin of choice in Birmingham for over a year despite having two others closer to me- I’ll happily voyage to this one since I always know it’s going to be a consistently good experience for me. The employees are always so kind no matter who’s on shift and my drinks are consistently amazing. I love there not being an additional charge on alternative milk as well, and on top of loving my coffee I get here, the food is always tasty and made well compared to other Dunkin’s I’ve visited all over.
… moreJessica-DecalDiamomdaco
All I can say is me and my husband came to the drive through fairly early in the morning , and they claimed that to be completely out of ALL DOUGHNUTS
WE WERE VERY UPSET WILL NEVER GO BACK HERE AGAIN
… moreCharlee Splawn
Ordered a sourdough breakfast sandwich and 2 hot chocolate drinks on the app, (because I have developed an allergic reaction to coffee & have a tree nut allergy), on our way to a softball tournament on a cold morning at 6:25 am. Sandwich was lukewarm and we were given 2 coffees with caramel and chocolate, not home-made hot chocolate with milk and flavoring. I live in between 2 Dunkin locations, so will continue to support the other location where my order is 99% correct…. Just a total waste of money today!!! Why is there such a problem with attention to details at this location?????
… moreAmbrosia
You can’t call the store to complain or fix an order. Phone doesn’t ring. Just goes to voicemail. They don’t offer delivery, so in order to get it delivered. You have to use Uber eats where the same meal is $6 more. Ridiculous. Most of the women in the store have an attitude and bad manners. Worst Duncan I’ve been too.
… moreJay Thampi
Best mango shake.. I think they call it “mangonada”.. if you like mango you really should stop by and try it.
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