Michael Lorin
There was somewhat of a wait and the coffee tasted burnt, but Christina never took her eye off the customer. She was so polite and direct always letting me know that she would be right with me. She showed great customer service and I was really impressed with that. Others in retail may have just made the customer wait, but she acknowledged and communicated with the customer and made sure things were right. She knows how to treat customers no matter what the situation.
… moreGia and Jerome Schwich
This is honestly my favorite Dunkin ever. The employees are all so joyful & kind every time I go in. I had a big order today and the sweet woman helped me bring it to my car. Have you ever heard of a Dunkin employee doing that before? Yeah me neither. Thank you fruitville Dunkin!!
… moreFull time explorer RV living (Living on the road!)
Very small location. The set up is not customer friendly. New cashier trying to do her job and manger not helpful at all. You can feel the tension. Both coffees were made wrong. How hard is Carmel ice coffee no cream? Forgot hash brown, out of wraps, out of chicken. Too early to be out of things.
… moreKassie Reach
I came in at about 8:00 this morning. They were very busy and I was in a rush to get my daughter to school. I was having a bad morning because it was “muffins with moms” day at school, but I overslept and missed it. I knew how much it meant to my daughter so I felt awful. I decided to quickly grab some donuts for her on the way so I could make it up to her. I was starting to get frustrated because we waited for 10 minutes and no one even aknowledged us. Finally the guy behind the counter said you might have to place your order through the screen ma’am. I said okay (had I known this 10 minutes ago, I would have done it right away)….the screen order wasn’t working though so I started getting upset. I waited another 5 mins before I finally just blert out “Can someone please just help me out with 4 donuts for my little girl?!” I felt bad because I know they were busy, but also annoyed. The manager Keira came over and helped us even though she was busy. She apologized for the hold up and was very nice! She even threw in an extra 3 donuts for the wait. it was a very nice way to turn around what started out as a negative experience. Thank you very much Keira!
… moreNatalia M
Huge shoutout to Destiny and Drew at Dunkin’! They were super friendly, fast, and made my order perfectly. Their great attitude and top-notch service made my visit a great one. Definitely coming back!
… moreJennie Millo
The place had 10 minutes to closing , I walked in and they were cleaning up. I ordered 3 donuts and of course I was paid for them. But then right in front of my face as I’m paying her , she started dumping all the rest of them all in the garbage. Not that I wanted it for free , The right thing she should have given it to us. What a rude thing to do. At least give it to the shelter. Or wait for us to leave before dumping them in front of us.
Very wrong to do business like that …..
… moreKimberly Thep
Staff is friendly and the donuts are fresh. A++ My sweet tooth thanks you!
… moreKira
Everything tasted fine, and some of the staff are nice, but one guy at the register ruined the experience for me.
I only got the word “Croissant” out of my mouth before he interrupted me asking questions to try and figure out which croissant I was talking about. Had he let me finish it would have been clear. I was literally staring at it on the screen and trying to get enough words in to explain which one but he kept interrupting me and talking about a specific one, he even walked to the back in the middle of our conversation to get a one to show me as if I wasn’t understanding him. I almost said forget it! Then my friend ordered a donut after me and this guy was like “Ah, a simple man with a simple order. Thank you.” ??? I guess you can only order donuts from this place because other orders are too much for this guy to handle. I also hated how he spoke to a female coworker. I won’t be back, go to the one West of I-75, it’s not far.
My credit card statement even says I spent $23 at this place but there is no way, so thanks for that my dude. Let me know if this guy gets fired and I might try another visit.
… moreHunter Talbot
Kiera is quite the manager and leads an Awesome team…very consistent and confident…Im here a few times a week
… moreJuan Carlos Moreno
Worst dunking i have ever ordered, never get what i ask for. They never have what you ask for
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