MISSAMYPOSH
I should’ve read the reviews before I went….. I ordered a sausage egg and cheese croissant and hash browns just to get to work, bite into my sandwich and there was no sausage on top of the sandwich being slightly burnt…and they didn’t have condiments….
The man literally read it back to me before I got to the window….. I just…
Maybe it’s the pregnancy hormones but I almost burst out in tears… I was already nauseous and then to have no condiments AND no sausage on the sandwich. Won’t go back…. I’ll stick to the one I usually go to in Altamonte Springs.
… moreRonen Yacobi
I came this morning looking for something good to eat. This is my first time at Dunkin. I asked the lady for a specific product, paid for it, but probably made a mistake; pi got a different product.
Came back to the counter, but she looked at me like a trash, she didn’t care that I made a mistake and paid for it. She didn’t offer and didn’t receive it back. When I asked for something else she charged me like nothing happened… and , with a winning look, asked me to through out the other product to the trash
I felt really bad by this lady! The service was under anything I can imagine as a good service. She is not good for Dunkin ‘s image.
That was the first and last time I’ll enter Dunkin.
… moreMichael Murphy
Ordered donuts on the kiosk inside the restaurant, was told my donuts are out of stock. I said okay please give me a refund. They say I can’t you have to pick another donut. There was like 7 types of donuts in stock. Where did all the donuts go? Out of stock donuts shouldn’t be listed for sale on the kiosk if you can’t honor the sale. I was told to drive here tomorrow to speak with the manager or call Dunkin for a refund. All this work for $5, NOPE I won’t be back…
… moreFrazier
Absolutely horrible service! The woman at the register was rude. The manager was just sitting on a counter while her employee was blatantly being rude. The food was burnt but they were so rude during the first encounter that I didn’t want to endure a second encounter. Avoid this location at all costs!
… moreJotaro Kujo
So I got the wicked tin on Wednesday at around 10 ish the worker who helped he was so nice! This is genuinely a way better Dunkin and my drinks always taste great!
… moreMatt O’Hern
During my most recent visit I had to repeat the order at least three times. During other visits the service has usually been slow and impolite. It makes you wish they just used robots
… moreTaylor Ferderer
This place has funny staff I see on a regular basis. I rarely go inside and just use the drive through. I did have to use the bathroom there and it was clean and had both urinals and toilet. The inside was also clean. I have heard the tone of voice and verbal demands, as if they are slaves, by all sorts of cars in front of me. This is the 8am line so it can be a long wait and everyone is in a rush to get to work and all of sudden the stress is taken out on the drive through staff. And then you have the people inside. Some are nice of course but 8am there are rude people that come through more often.
That being said, they can be rude on the intercom but that’s what happens when you get a long line of not so nice people.
… moreCapresha Morris
Terrible service. I’ve been through this Dunkin’ several times in the past few years. I have never experienced such terrible service like I did this morning. The young lady who worked on 9/5/2025 @ around 6:10am gave horrible rude customer service from the moment she opened her mouth. It was so bad, the gentleman working in the restaurant with her decided to take the mic from her and attempted to take my order because she was being so damn rude. To prevent further conflict and possible food tampering, I decided to leave and go down the street to Foxtail coffee.
It turns out they have great service and a great iced matcha latte!! I will not be returning to this dunking located on s. Orlando Ave.
… moreJonatan L
Extremely disappointed. I boycotted Dunkin months ago because of their lack of consistency in their coffee. Decided to give it a try after months. Still disappointed and will never return to this location. My sausage egg and cheese croissant is burnt, the cheese it on top of the croissant. I’m very upset.
… moreAshley Carlson
I never get extra cream cheese which I order every time. I ordered and vanilla cream cold brew. No cream. You guys are dropping the ball get your shot together. Im done coming here
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