Ninoshk Rodriguez
**** Stay away from this DD***
The employees here lack customer service skills and charisma. They all looked annoyed at customers and taking orders. I stopped by on 12/23 at 10:15 and decided to go inside since the drive-thru had a long line. I tried to make an small talk with the woman who took my order and didn’t acknowledge me at all. The only reason why I stayed over 15 minutes to place my order is because I had my 2 little one with me and I had promised them DD for the day.
… moreKaitlyn Young
I gave this dunkin donuts so many chances to prove me right and each and every time i am disappointed. I ordered the caramel craze frozen coffee and it was nothing like I’ve had before. It was gross and not correct. I am very disappointed and will never order from this location again. Do better.
… morekayla ortiz
Staff was pretty rude, they didn’t have any of the donuts i asked for, asked for chocolate frosting they just slapped some on top of an old fashioned, donuts looked old, the drink was pretty good but definitely wont be returning to this location.
… moreKathryn Berry
Order 8 dozen and 3 boxes of Joe to be picked up at 630. Did not leave until 7:36. They did not have sugar packets. Also ordered a cereal milk latte and asked for two additional shots. They must have thought I meant flavor shots because there is no way this is a large latte with additional espresso. Had to purchase additional coffee to offset the creamer.
Register wasn’t working so I also didn’t get my points for a $189 order.
… moreBryan Valdez-Guzman
Usually attended really good but tn was not it, ordered a bagel with extra cream cheese spread opened it to see it was barely put on lady looked like she was on something speech was slurred coffee was not the best or the worst but im most pissed about the bagel who makes a bagel this bad come on shame on you man.
… morePilar Renteria
Placed a mobile order about 15 mins before we arrived at the location. We decided to park and pick up our order inside since the drive thru line was already circling the building. We notified the cashier that we were picking up our mobile order. She said “okay” and proceeded to take the next customer. I reminded her about 5 minutes later, asking if it was ready, “oh, my bad..” before notifying the young lady at drive thru we were here for our order. We wait another 20 minutes for those girls to complete the order. I got tired of waiting and told them never mind on the order to give us a refund before the cashier says “oh, it’s right here.” My hot coffee was cold, my daughters iced drink was melted and watery, our breakfast sandwich was cold, but the hash browns were hot. Make it make sense. Horrible customer service. Why offer an option to order ahead if we still have to wait longer then sitting at drive thru.
… moreChristopher Robinson, Sr
I visited this Dunkin Donuts on 11/27/2025 at 11:11 AM, and was served in the drive thru by employee 1095495 Jhakiera. This was the worse Dunkin Donuts experience I have EVER had! The staff is unprofessional, mean-spirited and unfriendly. I was visiting from GA and stopped by this restaurant for coffee, Donuts, orange juice, and other food items I purchased for a homeless man sitting in the parking lot. The lady on the mic was rushing me, yet when I got to the window, they missed the orange juice I ordered, but they refused to add it at the window. They did not offer any solution, they just refused to add the item that THEY missed because THEY rushed the order at the menu board. I was so perturbed! The ONLY reason I didn’t cancel the entire order and demand a refund, was because I was also purchasing food for a homeless man. I am extremely disappointed, and I feel disrespected and unappreciated as a customer. I will definitely contact corporate.
… moreTyler Rivera
Came here to say saturday at 5am they we’re basically the only place open. No one answered the drive tru so i pulled up to the window with a guy that was not happy. He took my order grudgingly.
Today they gave me the wrong doughnut…
Definitely will try to avoid coming so this location
… moreMarky Mark Vision
I recently stopped by Dunkin’ Donuts in Apopka and had a great experience. I decided to try the mixed munchkins and a pomegranate refresher, and I was pleasantly surprised by how well everything turned out.
The mixed munchkins were fresh, soft, and perfectly sweet. I got a variety of flavors, and each one was delicious. From the classic glazed to the chocolate covered, they were all bite-sized little pieces of happiness. Whether you’re grabbing a quick snack or sharing them with friends, these munchkins are always a hit.
As for the pomegranate refresher, it was the perfect drink to balance out the sweetness of the munchkins. The drink was light, refreshing, and had a nice tartness to it, which made it the ideal choice for a warm day. It wasn’t too sugary, which I appreciated it was just the right balance of fruity and refreshing.
The service at this Dunkin’ was quick, and the staff was friendly. The location itself is clean and convenient, making it a great stop whether you’re on your way to work or just craving a treat.
Overall, I’d definitely recommend the Dunkin’ Donuts in Apopka. The munchkins are always a go-to, and the pomegranate refresher is a perfect pick-me-up. Whether you’re grabbing a quick snack or just need a refreshing drink, this Dunkin’ location has you covered.
… moreAmanda Cummins
Didnt even get to order. It says 24 hours drive thru, pulled up worker was outside- watched her walk inside after about 10 minutes of still waiting with no acknowledgement we just drove away. Not sure what she was doing but working was not it.
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