Dunkin’

  3.2 – 701 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 32507

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dunkindonuts.com

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Dunkin’ locations in Pensacola

Pensacola, FL · 1133 Airport Blvd · 304 E 9 Mile Rd · 4835 Mobile Highway · 720 N Navy Blvd · 8039 N Davis Highway · 9225 Pine Forest Rd.

Dunkin’ at 8039 N Davis Highway in Pensacola | Coffee & Donuts …

Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Dunkin’, 4835 Mobile Hwy, Pensacola, FL 32506, US – MapQuest

Dunkin’ is proud to serve Pensacola, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

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Reviews

Jasmin Williams
⭐️⭐️⭐️⭐️⭐️
Every visit to Dunkin’ is a great one, but Tonya, Diazyah, and Lisa make it amazing! Those ladies make my morning every day. They always greet me with smiles and have my order ready — a large iced coffee, three caramel and three vanilla with cream and sugar . They always seem to make my coffee perfect every time.

If I could give them a raise myself, I would! I mean, every morning they knock the line down — if there even is one — through the drive-thru. The food is always perfect and hot, and their customer service is just as good.

Tonya especially goes above and beyond with her great attitude and attention to detail, and Diazyah and Lisa always keep things friendly and fast. These ladies truly make my mornings brighter and my coffee just right every time.

– From the Large Iced Coffee, 3 Caramel & 3 Vanilla (with Cream & Sugar) Lady ☕✨
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Heather Torino
Ordered donuts 2 jelly filled, 2 glazed chocolate and 2 Boston cream. Got none of them and got donuts with sprinkles. If I wanted donuts with sprinkles I would have ordered them. $12 down the drain. Will never go to them again. And my dashers name was Amber but a guy delivered them.
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Hailey Pope
I have not been to Dunkin in a few years because of several bad experiences. I decided to give it a try again and have not been disappointed!! The staff has been so sweet , especially Mrs. Tonya !! She’s my favorite!! The bacon jam grilled cheese and hot cocoa mocha is ALWAYS ON POINT!! Thank you guy’s for great service and good food and coffee!!!!!
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Luella Hansen
The employees at this dunkin’ donuts are amazing.

Today I was supposed to meet some friends at this dunkin’ donuts to have a coffee, donuts, and knit/felt. Things did not go as planned.

My friend S, got there before me. When I walked in, the employees were taking care of her. She had passed out and hit her head on the floor.

Latonya was right next to her making sure she didn’t fall out of the chair they had helped her into. As I talked to S, she suddenly passed out again and became unresponsive. Latonya caught her and made sure she didn’t fall out of the chair. She then yelled for her co-worker, I believe it was Casey, to call for an ambulance. Mindy was also helping at this time.

When S came around we kept her in that chair and I took over making sure she didn’t fall out of it. I could hear Casey telling the dispatcher exactly what had happened and any additional pertinent information that was asked of us.

Some other customers arrived while this was all going on. Impressively enough they did greet the other customers as they came in and said “we will be with you shortly. We’re having a medical emergency. *

Our other friends had showed up, we took care of S till the ambulance and her husband showed up. Allowing them to go back to work; however, Latonya, Casey and Mindy all kept checking in on us. Asking if we needed water or wet towels. Asking how our friend was. They also kept checking to see if they could see the ambulance coming since they took a bit to show up.

Once my friend was off to the ER, I was able to talk to the employees and get everyone’s names. Because they went above and beyond what is required of a cafe employee.

I also decided since I was already there I was going to get the donut I had come for in the first place. THat donut was amazing. Super tasty and moist.

This is definitely the Dunkin donuts I will be coming back too. Having been to all four of the area, I think it’s the best, but I might be biased.
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A Bell
I got a cookie butter ice latte and a blueberry glazed donut. Wonderful and delicious! Unfortunately they were out of large cups but I settled for a medium, the ladies attitudes were absolutely outstanding, I felt very welcome here and enjoyed getting a treat from them! I’ll be back! Thanks girls!
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Paris Rogers
This isn’t even on the workers because I know they have no control its the big people that’s making all of the money. Because if you come to Dunkin after breakfast hour, it’s most Likely only one person working! So I am guessing that they don’t wanna pay more than one person after breakfast hour to work. I just left there and sat in the drive-through line mind you, I was the only car there for about six minutes before I drove off. Let me just say the workers are pretty good, but this is to the ” Big wigs”. They need to do better and just pay people so they can have more than one person there!
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Tamela A. Huff
There was no way to rate them a zero. Today is their day. After being a regular customer this location is the worst. Every week someone is wrong. The inventory manager poorly coordinates deliveries. One day they are out of everything at 8:00 in the morning telling customers to wait for the truck to be unloaded. The back door stays wide open. The staff are poorly dressed and usually just casually talking,
smoking, and walking in and out letting flies and other bugs in. They constantly tell customers to pull up or around the building, or that their system is down. It stays down. Corporate needs to know their service delivery and brand image are on the line with the Navy location. Today I addressed why they seem to struggle with customer service as a regular customer.
Previously, I’ve given Grace and space and it’s getting worse. Before I knew it five of them are standing at the window like a little messy family ready to argue. I explained that their service constantly impacts people’s schedule and routines and they never know what people are going through. I’ve noted more than five times in the last two weeks they want everyone to drive back around the building. Today I said no I’ll wait and they got mad. I was asked to place my order online because their machines were down again. I began placing my order and she told me I need to move because they get in trouble for the time on the window. I kindly said no, it should be understandable that your machines are the issue. When I moved a few days ago they messed up the order and it was too late to turn back. Today would be the fifth time my order has been messed up in two weeks.
I made my point clear, while five of you are standing here attempting to argue about your poor customer service, someone could have simply fixed my coffee. Well they fixed it purposely wrong after I’ve paid.
Blessings on the people who have no integrity to do the right thing when no one is looking. At the end of the day, a location is no better than the people working and running it. Overall it’s a management, inventory, and customer service training failure.
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Destinee Schmitt
What a disappointment. Ordered 3 donuts, got home and they were glued together by the glaze, no wax paper in the box. When I ordered, all she said was (okay 3 donuts pull around). Also there isn’t even a donut list on the sign!?! Which looks like the drive thru sign hasn’t been maintained in a very long time. Been here many times before, never had such a bad experience. Also who puts the plain glazed on top of chocolate covered ones?! C’mon y’all get it together! This is just poor job performances!
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Sean C
I ordered on the app ,which was smooth and easy to use.I went to the location to pick up the order. When I got there the person at the window said oven was slow heating and it would be 7 minutes .I pulled up and waited ,about 15 minutes then the order was brought to me .I asked the person if everything was in the bag and that person replied yes.I asked because bag was kinda small for 22 dollars worth of food. I drive off and got to the house .then opened the bag and it was missing an item and one of the items was not in the best condition. The Bacon snack was all balled up and floppy ..the other items were just okay not really up to standard. So, I called and got no answer all three times. Then I justed jumped back in the car and drove …back up there. Got The Hash browns and a new bacon snack.
But ,by the time all this is over the other stuff had to be reheated in my oven fryer to make it worth eating.
How was my experience?…Poor at best. Service was weak ,Making food bad.
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Kira Hill
This location has truly has made a night and day change. I remember coming to this location and not knowing if they were going to have food and stock that day or if I could just order drinks. And the drinks were not made correctly they just didn’t taste good or the way that you would prefer your coffee to be tasting. The inside has been completely renovated and it is beautiful and always so clean. The staff is extremely Pleasant and helpful. I am so grateful for this change especially being so close to this location and a little boy who sure does love his chocolate munchkins. Thank you so much!
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