

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Troutman, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 1007 Charlotte Hwy, Troutman, NC 28166
Phone: (704) 980-0045
Order and Reservations
Order: Order online
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Related Web Results
Dunkin’ at 205 N Main St in Troutman | Coffee & Donuts Near You
Dunkin’ locations in Troutman
Dunkin’ | Troutman NC – Facebook
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Reviews
I was so hungry, and I was so happy because I was going to find something to eat, but I left all confused, unhappy, and shocked by the wickedness of the so-called store manager.
I went to the drive-through and ordered four croissants with eggs and cheese and two hot chocolates. I clearly told the girl taking the orders that I wanted four croissants. When I went to pay for my order, she handed me one croissant and two hot chocolates. So I told them that I had ordered four croissants, not one. The girl at the counter turned around and explained the situation to a wicked lady (unfortunately, I don’t know her name, otherwise I would have put it here). Let me describe the lady: she has piercings all over her face. She has a large ring in her ear piercing, and her teeth and tongue are dirty. I don’t know if it’s due to poor hygiene or what, but it was unsightly
.
This mean lady came over and said she was the store manager. Then, in a nasty way, she told me to park, go into the store, and place my order again before she would give me the rest of my order.
I asked her politely, since I was already in front of her, to add my order to her system and I would come and pick up the order myself in the store. She said NO. That they had other customers to serve.
And suddenly, she closed her window and refused to give me my order, which I had paid for, because I was negotiating with her to add my three remaining croissants so that I could pick them up in the store.
After a few minutes, she reopened the window and handed me my order. Hmm…
I was struggling to get my order because the mean lady made no effort to reach over and give it to me. What’s more, she seemed to enjoy watching me struggle to reach the counter. Hmm… I think you have cameras, so you can check this lady’s reaction.
I have never felt so humiliated in my entire life as I did yesterday, 11/29/2025. I was with my mother, my grandmother, and my two daughters. They all saw the scene.
We are veiled women with dark skin. I don’t think she would have reacted that way with people from her community.
I don’t know on what basis you hire store managers, but this nasty manager has no experience in customer service. She knows absolutely nothing about customer service. She has no respect for either the customer or the company she works for. I have over 10 years of experience in customer service and I have never treated my customers this way.
I’m not in the habit of leaving reviews, but this time I had to. Hmm..I will never set foot in your store again.
Went back through the line, ordered and then got up to the window with the app and nobody could tell me how to use it. It was an absolutely terrible experience! The first girl at the window had no idea what to do, then the lady who took my order had a complete attitude when all I was doing was following exact instructions on what she had told me to do. I left with nothing and had to drive 15 min down the rd to another place. Staff is not trained well and have stank attitudes. I recommend never going to this Dunkin’ Donuts.