Jennifer Little
This place has terrible ice cream. They never seem to have chocolate. Only one freezer that is barely working The ice-cream is like foam and melted before you can eat half a scoop.
… moreKristina
I went to the drive through at 12:20 to get a latte that I get everyday and decided to get the chipotle wake-up wrap. I was greeted with “Can I help you”. So we weren’t off to a good start with service. I said yes, you can help me and proceeded to order. When I ordered I said with bacon and the lady on the mic said “it comes with bacon”. When on the menu it says with choice of meats. So there was an obvious attitude problem. Not sure who made her mad but when working In customer service you can’t take your problems out on the customers. When I pulled into my drive way and pulled out my wrap this is what I got. I went back and got a refund. Making the review so customers can check their food and stuff if the staff is being rude that day, your food/drink quality might be lacking.
… moreTaylor Cleveland
This is the best Dunkin’ Donuts on the Eastern shore. The staff is extremely friendly and they work so hard, especially through the rushes. You’re never waiting long for any of your orders. Thank you guys !!!
… moreChris Dietz
Convenient location for picking up some food while traveling. That’s about it. Went through the drive thru, ordered a half dozen glazed donuts and an extra toasted everything bagel(bc they don’t sell cheese bagels, need to change this DD). Received my order and kept driving. But into the bagel and I was like, um it’s cold and not toasted. Sure enough, not the least bit toasted and it is cold. I am not a frequent customer of DD, and this was your chance to convince me I should be. Well, you certainly missed the mark on this one and I won’t be coming back to this location nor any other DD. I’m in Boston often as my daughter is in college there, so you will not be seeing me there either. So sad that the simplest part of who you are, Bagels, you can’t get right!!
… moreCADMIUM
The female cashier at the drive through window seemed to have an attitude. A simple “thank you” or “have a nice day” would go a long way in making the experience feel more welcoming. Instead, it felt a bit awkward having to ask if my order was complete.
Also, the curb on the exit of the drive through is a concern. It might make sense to remove the left turn option there to make exiting safer and smoother.
Other than that food was pretty much on par for a Dunkin Donuts
… moreAuguste
Very clean store. Super nice staff! Our coffees were hot, fresh and prepared as ordered.
… moreScott Geli
EDITED TO ADD: they told us they would refund us our money, they never did. I will be calling today 5/12. It’s been over 2 weeks. No one even reached out to me to try and make it right.
Just drove through here on our way out of town from our First Anniversary in St. Michael’s and WOW. Careless team that will serve you food that is likely going to make you sick.
We ordered a large iced crunch caramel latte and 2 orders of Snackin Bacon.
We got the bacon and it was ICE COLD.
Went back inside and instantly felt the guilt from everyone working. When we spoke with the manager, who was not wearing a name tag, she said “the problem is that it had been sitting out”. WHICH WAS OBVIOUS WHY WOULD YOU SERVE THIS TO ANYONE?!
Then had the audacity to ask “would you like me to warm it up? Or would you still like a refund?”
IT IS OLD, COLD, SLIMY BACON.
… moreGracie L
I got NO idea who’s been working at these fast food places but service has become so bad. Ordered 4 coffees, 2 frozen and then 2 iced. Ordered 4 chocolate frosted donuts. All 4 donuts were shoved into a small bag with napkins at the bottom. You couldn’t have put at least 2 in one bag then 2 in another? The frosting was everywhere in the bag andthe napkins were stuck to the donuts so there was no point in the napkins to begin with.
… moreSara Arscott
I just wanted to post this because the girl working at the window this morning was so kind. She handed me my coffee that was dripping and was so helpful when I said “yeah normally I wouldn’t care but this is a rental car”. She was quick to get me napkins and then offered to throw them away for me. What a sweetie she is! She is very kind and deserves a raise!! She’s an African American woman, probably between 20-25 years old and is always smiling. ( : I just got into a car accident where it totaled my car and have been through the wringer with this (hence the rental). A little kindness went a long way, because that made my day.
I rated the “food” bad because actually this place is extremely inconsistent with how my drink turns out. It was great today, but coming here was a gamble for me. I’m glad I did. My drink is good but the customer service from Ms. Girl is much better. i appreciate you guys!! ( :
… moreSheila B.
I ordered the sourdough breakfast sandwich with turkey sausage. It was okay. I wouldn’t get the bread toasted.
… more