

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pasadena, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 8053 Ritchie Hwy in Pasadena | Coffee & Donuts Near You
Dunkin’ locations in Pasadena
Dunkin’ at 350 Mountain Rd in Pasadena | Coffee & Donuts Near You
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The lady spoke to me in a very pronounced Indian or Pakistani accent so much so that I could barely understand her. I was speaking English clearly and concisely and she had an tremendously difficult time understanding me. In fact, I had to literally repeat my order at least 10 times for her to tell me she finally inderstood me; and since I was already very mentally and physically exhausted from sitting in court for 3 hours I didn’t open the bag and check it out before leaving as I would normally do.
I got home and opened the bag and found I was charged and given an extra 6pc hashbrowns I did not order and moreover the loaded Chipotle hasbrowns were absolutely disgusting. They were very burnt, had only a few tidbits of bacon and barely a few drops of sauce, also no queso. I get this item all the time at other locations so obviously I knew immediately that it was not made correctly.
How ridiculous and very unacceptable for $4.49! Between my bagel sandwich, LG hot coffee and my supposed loaded Chipotle hashbrowns I paid $11.12 and I was absolutely ripped off!
Start hiring American citizens who speak English and can better understand the customer which is absolutely your customer service obligation; additionally retraining of associates and or implementing an automated ordering kiosk as other locations already use are really good ideas!
Needless to say my visit was absolutely horrible and I definitely will not be giving my business here ever again!!
SMART CUSTOMERS, SAVE YOUR HARD EARNED MONEY FOR ELSEWHERE!
WHERE IS THE ZERO STAR OPTION!
..there’s a young man (Caucasian, slim build, brown hair and some facial hair) who was FANTASTIC! He greeted us with such an upbeat, bright attitude and helped me figure out the Coolatta drink I like after I struggled to name it. Our drinks were out within one minute, which is lightning speed, and they were both delicious. Parking may get tight at times based on the location, however the store was clean and service was quick.
Thank you so much to the man who served us. You brightened the morning and provided excellent service! We’ve never been to this Dunkin’ location before but will return.