Dunkin’

  3.7 – 297 reviews  $ • Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Dunkin' 19460

Hours

Wednesday4 AM–8 PM
Thursday4 AM–8 PM
Friday4 AM–8 PM
Saturday4 AM–8 PM
Sunday4 AM–7 PM
Monday4 AM–8 PM
Tuesday4 AM–8 PM

Address and Contact Information

Address: 218 Nutt Rd, Phoenixville, PA 19460

Phone: (610) 935-9400

Website:

dunkindonuts.com

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America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts…. 218 Nutt Rd, Phoenixville, PA 19460.

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Reviews

Michael Nish
It’s Dunkin’. I had some time to kill while a family member was receiving a procedure at the Phoenix Hospital nearby.
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Barb Bayer
My hubby bought me their croissants egg cheese bacon sandwich. My oh my was that delicious.
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Envizion Solution
Really need to stop giving this place another chance. Every time is a BAD experience. Drive through this time. All I wanted was 2 vanilla crème donuts. I asked 2x. She replied 2x and it was confirmed that they had them. Since they did this time I decided to also get munchkins. Got to the window & even added 1 more for my son who likes chocolate icing with sprinkles. Got home-opened bag-2 Boston Crème!!! Literally these turn my stomach. I called since I was now home across town. Rude rude rude!!! Said no manager was there…not sure how they run without management!!?? Asked what they were gonna do & all they did was argue with me. I asked her name & she hung up on me. I had to drive all the way back across town with the wrong order for a refund…still no kind words. I asked whom I spoke with on the phone. She said Courtney…probably a lie. I was raised so much better than this & in all my years dealing with customers …you are kind & you accommodate. Period. No exceptions. This is my home town. You need to explain to your employees that locals are the life blood of your business. And yes they will tell others about their experiences. Very Bad for business. Also….my son said his donut tasted hard & yucky. I tried the munchkins…yep…tasted like they were made yesterday. Absolutely NOT fresh! I suggest if you want to go here…choose a different DD in another town.
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Sydney Brandt
This location is consistently subpar. Coffee is usually lukewarm, food is cold, and most of the employees are not friendly at all. I would go to the other Dunkin in Phoenixville. Once I placed a mobile order and they insisted they never got the order…I went inside and showed them the receipt and all of a sudden they had my order.
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Bee Dub
Coffee ordered with cream and sugar… No sugar added.
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Stephanie Fawcett
went in there late one night and scored a bunch of free donuts! awesome employees and delicious donuts!
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melissa tittle
I used the drive through, when the guy tried to hand money back instead of saying excuse me to get attention he just tapped on the counter with the change. Then opened food up and it was burnt. When trying to call the store to complain they hung up 3 times before 30 seconds had passed, then called the corporate and they just kept a saying that I needed to give my email, after hanging up on them, finally someone gave me a call back and heard the experience.
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DmrCreations
This place has changed so much since new ownership has been in affect. Horrible service. My son and I came one morning and were not sure if the dining was opened so we were waiting out in front. Unreal the stares from the employees we so obnoxious. Then when we finally did go in my son said the woman was rude to him as I came out of restroom. I came in another time as my son didn’t even want to deal with them > I tried again to get some egg wraps and they were burnt and put into the same wrapper and they just threw them on the counter before wrapping them. No have a good day, no smile … I know alot of others as well that told me they would not come back. Learn people skills before opening up a business. The parking lot besides drive threw has been empty. Will not come back ever.
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Michelle wilson
It was last minute Christmas day, 2 boxes of coffee.ike 445 pm and they closed at 5pm. The coffee was fresh and ready when i arrived. The gal there was soo pleasant and helpful. I did not get her name , but she def knows how to take care of customers!
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Ebonie Ebonie
I get the same thing everyday a hot chocolate with a donut the hot chocolate taste just like water no matter how many times I asked too make sure it doesn’t now I get orange juice and hash browns the hash browns always taste old and burnt only thing that’s fresh IS THE DONUTS and the older guy at the drive thru window has bipolar one minute he’s nice the next day he’s snatching my money out of my Hand… this packs need better customer service dont be fooled by the other Reviews
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