Eqin_ OX
Won’t ever go again, very disappointed in ordering and food and drinks. Gone for breakfast and seemed like the person at the drive through didnt help at all, I meant for a peppermint mocha iced coffee and then I was charged for 3 drinks when I only ordered 2. At the window I said I didnt order right and wasn’t able to drink the drink anyway since only one was oatmilk. Very unhappy with the whole experience.
… moreSusan Jansen-Mitchell
Our family loves this Duncan Donit location. The owner is very nice. The location is spotlessly clean and the food is always hot and above all fresh.
… moreMK B
Every time I order the drive through takes 20-30 mins. I’m not exaggerating I’ve literally timed it. In my opinion, the upper management for the Dunkin’ locations in this area really needs to take a serious look at the people they have in leadership roles and beyond. From what I’ve experienced, there seems to be a lack of direction and accountability, and it feels like no one is truly in control of what’s happening.
… moreJen Ebersold
Took over 20 mins for 3wraps to come out. Employees did a lot of talking and not as much working. Our hash browns were dropped, and had to be remade.
We were standing there waiting for our order to be made when finally someone asked us what we ordered. Come to find out our order never went through, even though we paid and everything at the register. So they rang us up again and we waited forever for our food. Not a great first impression. Food was subpar once it actually came out to us.
… moreJulie English
This location used to be great. Ever since the new space upgrade they have run off the rails. 3 out of 5 orders I got were not mine. Another order was a right out of the fridge cold egg on a bfast sandwich…gross. I go inside next time to be ignored at the counter…she was so busy with arranging donuts…. so sad.
… moreErin Tabone
I just had an experience where I ordered a Mobile doughnut. I went in to pick it up and was standing there for a few moments, looking ahead. One of the workers there did not realize I was paying attention. With a non-gloved hand, he put his hand inside the drawer warmer where the hashbrowns were being kept warmed. He popped one in his mouth. Then went over to the register with the register, still with not a glove on his hand, then wiped his nose.
I did alert the manager, but needless to say, I did not eat my doughnut
… moreDebbie Meli
Our visi today for the $6 meal deal is a 10+. The service was absolutely great. The Customer Service from te cashier and manager was top notch. I would recommend there 250 Webster location 100%
… moreCarissa Havranek
Whoever is running this location has the employees not filling drinks all of the way. Attached is a photo of my nitro cold brew I got today. This drink doesn’t have ice to begin with and it’s not like I asked for no ice and it’s still not full. This is the fourth time in two weeks I’ve gone here and had my drinks not full. I’d even pay extra to get the amount my drink is supposed to have. The drive through is never quick, but I understand that. If I’m not getting my full drink I shouldn’t have to pay you full price.
… moreKyle C
They employee young girls that couldn’t care less how long you wait in line or if you ur food is burnt to a crisp. I was in line for 13 minutes (I timed it on my phone because it always takes forever). Ownership seems to keep hiring the same type of people and as a result fast food turn into a blood boiling experience.
… moreTheresa Emminger
Subs are top notch fresh!! Service is quick and sub is perfect!! Atmosphere super clean and neat!!
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