Fahim Jalal
Customer service was good
Washroom & lobby was clean✅️
There was enough parking space
Got my order on time⏰️
… moreMichael Ghalamcis
I really never understand how mangers are keeping staff who don’t have the minimum experience to deal with customers. I can see other feedbacks from people who haven’t received food with their orders. Every time I am present in this coffee shop I never felt any of the staff has the passion to serve well. They are too careless about this business!
I kept waiting for an order and a lady told me it’s not prepared yet. After waiting for 15 minutes, another lady came and asked why I am still waiting. I told her I am wait for an order. She simply gave me a bag that was just beside me. When I got the order and opened it, I didn’t find any food! This is not the first time and I advise everyone not to make any orders from this place unless the who team is changed! They seem too careless about the business and you can hardly see anyone smiling! I think they’re overwhelmed.
… moreBrittany Bendas
If I could give this location a 0 star review I would. This place should be ashamed of itself and their terrible service and atmosphere. First, they allow an incredibly rude customer to sit in the lobby for hours and harass other customers. I got called a “dummy” by this customer for no reason at all and the employees do not do a thing about it. Another time I came in (again just minding my own business) and this same individual said some other not appropriate things to me. The employees again can obviously hear it because she does not say it quietly at all, and do or saying nothing! She should be asked to leave by the employees and not allowed back. Secondly, this location takes FOREVER even when I put in a mobile order way ahead of time. There has been a few instances where I had to walk out and leave with nothing because they are taking that long and I need to get to work. Don’t waste your time or money on this place.
… moreD Hubbs
I recently moved to Endicott, and while I’m usually a 7 Brew person for drinks, I often stop by this Dunkin’ for food. The drinks are always made well, but I consistently seem to have issues with the food.
Today, I ordered the snack bacon and it was literally cold, you could even see the dried-up bacon grease. I went inside and politely said, “I’m not trying to be that person, but these are cold.” One of the employees told me, “That’s just how they come, but we can get you a new pack.” Meanwhile, the lady who handed me the bacon gave me a dirty look, and another worker confirmed that no, that’s not how the bacon should come.
At that point, it was just frustrating. I didn’t even want the food anymore, it felt like a waste of money. But honestly, it’s the principle. I come in here every day and I’m always kind, I say “thank you,” and no one ever says “you’re welcome” back. On top of that, serving cold, old food is just not okay.
… moreElectric Avenue
Consistently good coffee, unlike many other Dunkin locations where you just don’t know what you’re going to get, even tho you’re ordering the same thing every time.
… moreTina
Dragonfruit refresher w sparkling water is awesum, we get sum every chance we can and now have got others enjoying it
Service always slow here and they hv 3 people working…hmmm
… moreEva Norris
It’s gone downhill in recent months. Always different people working. I mobile order so they have the print out in front of them, and 2 out of my last 3 orders were wrong. They’ve dropped some items from their menu, like the power breakfast sandwich and veggie egg whites that I used to order often. Out of featured flavor swirls too. Updated 11/10/22 it’s as bad or worse now, especially when the high school kids come for lunch. Waited 15 minutes for my mobile order.
… moreStacey G
EXTREMELY clean bathroom! Store was clean as well. Lady that served me was very nice and funny! Made a good cold brew!
… moreChris Fatality13
This place use to be good but now a good amount of the employees actually are terrible. They consistently get orders wrong as if reading isn’t apart of life. And they miss simple things like actually getting coffee into a cup. I was unaware you needed a P.H.D to work at dunkin but I feel like kids in middle school can do a better job.
… moreTony Sweet
Rudest and most unaccommodating staff I’ve experienced at any Dunkin. Really junks up all the nice renovations they did. Only reason I’m giving two stars is because I was pleasantly surprised with the reno
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