Lonnie Fox
This is the worst Dunkins I have ever been to. Service sucks. The product is not consistent. The people that work there are more interested in talking to each other than taking care of customers. You simply have to do better:( I will be driving to the Ilion location from now on
… moreSherri Hicks
Waited, at counter for almost 10 minutes, they just focused on drive-thru. They knew i was there, one worker mentioned to another. Just i was ready to leave a guy came from out back. Frusted!!!.
… moreAngel Crim
I ordered half dozen donuts, only asked for 1 to be old fashioned for a toddler who likes to make messes was trying to avoid that I then said surprise me on the other 5. Well I sure was surprised when I opened the box. I do not like these I will not eat them I am super upset next time I will specify but I’ve done this before and never had this issue I feel it was lazy
… moreJess See
The lady who took our order was very rude and when I got home she had messed up our order it was a med ice coffee brown surger cookie 2 shots of half and half. When I got home she gave us half decaf half regular. When I called she said I was wrong that I said I wanted half and half coffee and she offered to remake my coffee but I live 15 min away and she wanted me to bring the messed up coffee back. The service was so horrible very upsetting
… morekiran “Kiran Reddy” Reddy
Mornings are good
Evening service and food preparation is a disaster.
This is how I got the hash browns
… moreAshley Belisle
5 minutes to order at the drive threw waited 7 minutes at the cash out window for 1 coffee while three employees stood in. A circle and were talking , coffee was wrong and the young lady was very rude .
… moreKei Yumi
Friendly staff. The gentleman who helped me was very pleasant. Their matcha lattes are really good a bit sweet but still really tasty. Love the French Crullers as well.
… morevanessa amato
Workers refused to acknowledge the line of customers inside. Instead they stood gossiping about their hookups. I would’ve included names but the workers had no name tags. After repeated hellos from the line, a darker skinned female with short hair finally attended to us with an attitude.
… moreChris Bono
Put a online order in still took 35 minutes for one coffee. The service is getting worse every week.
… moreDubai
If I could put zero stars I would I said I wanted everything except the freaking pieces and she literally just gave me a frozen coffee with nothing on top like no I wanted EVERYTHING except the pieces how slow can people be and then I said frappe and she caught an attitude with me and said we don’t have frappes like bruhhhhhhh frappes are frozen coffee ughhhhhhhh the slowness is just unreal
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