Thomas Farrington
Seemed that they were having a tough Monday morning but everyone was pleasant. Tables floor and windows we’re all clean.
… moreAngelica Dwyer
I have never had a bad experience here. Whether I order through drive thru or go in and order. They have been patient, especially when the kids can’t make up their minds on what they want. They have always been very kind and respectful. Even if they get it wrong they apologize and make it right or get me the right thing.
… moreBrenna Carrier
I just moved to Maine from Massachusetts, so I know how I like my coffee. I only went to this Dunkin’ Donuts about two times both times I’ve had horrible customer service because I’ve sent back caramel craze lattes because they were made completely wrong with way too much milk every time I send it back, I am greeted with complete disrespect and attitude, especially from this one lady older with blonde haired bangs. She was incredibly rude when I politely asked for my drink to be me correctly. I even had to stand inside there to make sure she didn’t spit it she rolled her eyes and made the drink and made it incorrectly again. I just let it go, but I will definitely not be back which kind of stinks because I go to Southern Main community college and it’s right near my school and it’s completely on the way. I really don’t recommend giving any of your business here due to my interaction with that lady, it’s completely unacceptable. I would prefer no attitude with my coffee today!
… morePreston Hesketh
Service was the best, we need more people like them can’t ask for anyone better. Nice to talk to. Don’t live around there but wish I did!!!
… moreBrian Shevvy Barter
I am Very grateful for the effort and kindness presented to me and my partner by the employees at the store. I, myself being unhoused and very low income, the ladies here continuously treat me with respect and dignity. I feel very emotionally comfortable here, and the energetic vibrations are exceptionally positive.
… moreJulie
Its Dunkin and im not a huge coffee fan. That being said this store has great staff. Even when there are only 3 of them they just always do a good job and are friendly great job! Give them a bonus
… moreRochelle Gagnon
I lost power last Friday due to a storm. I had to brew 100 cups of coffee for an Outreach event in Portland. I was panicking because I knew I wouldn’t be able to brew any coffee at home so, I flew to this Pleasant St. Dunkin and asked for 2 boxes of Joe and a jug of hot water. I knew it was a lot to put on a crew at 530am but, I was desperate. When I walked in, I was met with a welcoming crew. They understood the severity of the situation, having to provide 100 HOT cups of coffee to folks in need.
They got everything prepared for me, in a timely fashion, with a smile.
I was even given a hot water jug for free, with the cups, sugars and creamers.
Thank you so much Dunkin crew!! Our event was a huge hit, all thanks to you guy’s. Your kindness and patience really made a huge difference.
We appreciate you all!
-Sincerly,
A volunteer from Maine
… moreOwen
Only writing this cuz every time I order hot chocolate I get smaller and smaller portions. I just ordered a cup that was half way filled and tasted like overly spiced water. Everything else at this location has been fine, im just annoyed
… moreJ C
Love the mobile ordering option! I have never had a mobile order screwed up before, but sometimes going through the drive-thru it happened. Employees are always friendly and accommodating if they mess up the order!
… moreSteve Silberberg
The iced tea had a strange aftertaste and was about as unpalatable as I have ever had at
dunkin.
… more