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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bourne, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 568 Mac Arthur Boulevard in Bourne | Coffee & Donuts …
Dunkin’ is proud to serve Bourne, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Bourne, MA – Dunkin’ locations
Dunkin’ Rewards · Dunkin’ Card · Shop · Directory; /Massachusetts; /Bourne. Bourne, MA. 2 Bourne Rotary Cir N. Open NowCloses at 8:00 PM. 2 Bourne Rotary Cir N.
Dunkin’ | Bourne MA – Facebook
Dunkin’, Bourne. 9 likes · 341 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your…
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Reviews
Toby F. Photography
I stop at this Dunkin’ whenever I’m in the area, and it’s one of the most reliable places for coffee and a quick bite around the rotary. The staff is usually friendly and efficient, even when it’s busy. My coffee is consistently well made, and the selection of donuts and breakfast sandwiches is exactly what I expect from Dunkin’ — simple and tasty. The location is perfect for a quick stop on the way to the ferry or just to start the day. It’s clean, service is solid, and I rarely leave disappointed. Definitely recommend if you need a good coffee in Bourne!
… moreLaurelei Coderre
The young lady at the front who was training staff for the past 2 days the remembered me, absolutely the best attitude and wonderful human being. Took care of everyone, and honestly was just so sweet. My new favorite Dunkin because of her!
… moreTheo Pole
* Scam transaction blunder, by 2 of 3 staff including the cashier during busy morning *
We ordered 2 mocha coffee and we were offered to have donuts for additional $1 each, so we chose a jelly donut and a pumpkin donut.
While we were waiting for our coffee to be made, we found out the receipt showed 3 donuts instead of 2, and, with less discount.
* They charged 3 donuts while we got 2 donuts in the bag.
1. One mysterious donut $1.99 was charged. (Specialty donut spider)
…scam 01.
2. And for 2 donuts we ordered at $1 each, it was only one discount of $1.69- $0.69,
3. the 2nd donut was charged at the full price of $1.69.scam 02.
This is a total of $1.99+$0.69=$2.68 plus tax plus scam charge.
When I complained to the kitchen staff, she oddly ‘walked away’ and got nervous. Then, the tall cashier, Michelle, took our receipt, without telling us how she would resolve it, still taking other people’s orders.
Then she returned the original recept, without the refund, but simply circled the $1.99 charge, on the receipt, and said we would get $2.11 including the tax.
* She never gave us the refund receipt of of $2.11 or the correct amount of $2.68 plus tax. Scam 03.
She could have given the extra donut or gave us a cash or card refund receipt. NOTHING.
BUT!
There was no proof that we would get the refund. She looked away to serve other customers and never asked if that was all settled with us.
Even if she would refund the amount, she mentioned $2.11, the amount is still wrong as additional $0.69 plus tax should have been added in refund.
*** The following day, the incorrect amount was charged and posted on our credit card. No refund of any amount.
The whole situation is off-putting and making us wary of the suspicious transaction surrounding their odd behaviors.
It looked like they were charging $1.99, the mysterious donut we didn’t order or received, to supplement a tip to themselves as many customers don’t take the paper copy of the receipt. They should!!!
*** Now, we recalled the same thing probably occured once before us. The previous female customer before us was pissed with them for the donut charge, and she told the cashier to give her unwanted yet overcharged donut, to the next customer, that would be us, but the cashier would not apologize or hand out her donut she had paid for, while she was still waiting for her drink to be made, for next 5 more minutes.
This is why we are convinced that they knowingly charge additional items.
This is why we are alerting other customers in this review, for their suspicious acts.
Do not get into additional donut deals. Just get the drinks and check your receipt and do not step aside until you make sure they don’t overcharge you.
*They would not correct their error we caught on.
***No apologies to us or to the previous female customer.
* 2 of them particularly actex weird. The tall cashier, and, the other short Latino woman with dark curly hair with hat on in the cooking area on the back left.
* The owner should monitor their behaviors and check the inventory of the overcharged specialty donuts. There might be more donuts left than actual sale counts the owner will find in transaction, or the scamming staff would steal those donuts we were overcharged for, to cover up their act by correcting the inventory of donuts.
That would be double theft.
We tried to report this incident to Dunkin customer service. But no one answers our 4 calls and each waiting time was over 35 min. Frustrating
And they hired the call center staff poorly trained, who could not comprehend calls with their poor English and poor phone signals with time lags (overseas call center).
I guess these branch staff figured out no one is going to watch or report their misconducts.
* Stay away from this messy operation.
* Very shady.
… moreWe ordered 2 mocha coffee and we were offered to have donuts for additional $1 each, so we chose a jelly donut and a pumpkin donut.
While we were waiting for our coffee to be made, we found out the receipt showed 3 donuts instead of 2, and, with less discount.
* They charged 3 donuts while we got 2 donuts in the bag.
1. One mysterious donut $1.99 was charged. (Specialty donut spider)
…scam 01.
2. And for 2 donuts we ordered at $1 each, it was only one discount of $1.69- $0.69,
3. the 2nd donut was charged at the full price of $1.69.scam 02.
This is a total of $1.99+$0.69=$2.68 plus tax plus scam charge.
When I complained to the kitchen staff, she oddly ‘walked away’ and got nervous. Then, the tall cashier, Michelle, took our receipt, without telling us how she would resolve it, still taking other people’s orders.
Then she returned the original recept, without the refund, but simply circled the $1.99 charge, on the receipt, and said we would get $2.11 including the tax.
* She never gave us the refund receipt of of $2.11 or the correct amount of $2.68 plus tax. Scam 03.
She could have given the extra donut or gave us a cash or card refund receipt. NOTHING.
BUT!
There was no proof that we would get the refund. She looked away to serve other customers and never asked if that was all settled with us.
Even if she would refund the amount, she mentioned $2.11, the amount is still wrong as additional $0.69 plus tax should have been added in refund.
*** The following day, the incorrect amount was charged and posted on our credit card. No refund of any amount.
The whole situation is off-putting and making us wary of the suspicious transaction surrounding their odd behaviors.
It looked like they were charging $1.99, the mysterious donut we didn’t order or received, to supplement a tip to themselves as many customers don’t take the paper copy of the receipt. They should!!!
*** Now, we recalled the same thing probably occured once before us. The previous female customer before us was pissed with them for the donut charge, and she told the cashier to give her unwanted yet overcharged donut, to the next customer, that would be us, but the cashier would not apologize or hand out her donut she had paid for, while she was still waiting for her drink to be made, for next 5 more minutes.
This is why we are convinced that they knowingly charge additional items.
This is why we are alerting other customers in this review, for their suspicious acts.
Do not get into additional donut deals. Just get the drinks and check your receipt and do not step aside until you make sure they don’t overcharge you.
*They would not correct their error we caught on.
***No apologies to us or to the previous female customer.
* 2 of them particularly actex weird. The tall cashier, and, the other short Latino woman with dark curly hair with hat on in the cooking area on the back left.
* The owner should monitor their behaviors and check the inventory of the overcharged specialty donuts. There might be more donuts left than actual sale counts the owner will find in transaction, or the scamming staff would steal those donuts we were overcharged for, to cover up their act by correcting the inventory of donuts.
That would be double theft.
We tried to report this incident to Dunkin customer service. But no one answers our 4 calls and each waiting time was over 35 min. Frustrating
And they hired the call center staff poorly trained, who could not comprehend calls with their poor English and poor phone signals with time lags (overseas call center).
I guess these branch staff figured out no one is going to watch or report their misconducts.
* Stay away from this messy operation.
* Very shady.
Sierrah Rubis
Ordered at 5:10 Went through, took my money. Showed up at 5:20 and the door was locked. Employee said they were “running behind”. As someone who works in two restaurants, it is never ok to leave the door locked and not let people in past the open time. Got our stuff and was disappointed to see the little amount of bacon and hash browns given. Seemed like they barely tried.
… moreMexuss P
Rude staff, especially the young girl, it seemed to be a problem to order a coffee.. no sugar in the store
… moreRyan Haig
How do the employees properly wash their hands if theres no soap in the mens restroom?
… moreMonika
This DD continues to be exceptional in service and atmosphere. Give everyone here a raise, they are the gold standard in customer service, from the manager to the kitchen staff. Five star team, can handle any crowds and crazy orders with a smile! The above and beyond seasonal decor is worth the trip alone. Bright, roomy seating, always well stocked with a good variety, a lot of fun DD merch, and clean restroom stalls. A little tricky to get in and out of the parking lot from the rotary, but a convenient spot just at the bridge!
… moreSamuel Watson
Pretty garbage experience if I’m being honest. I recently ordered through the app so that my order would be ready as I arrived. That was not the case. Upon my arrival there were 3 employees. One who was filling bins with plastic liners, one changing out a register, and a third employee who clearly didn’t know how to make my drink. His coworkers did not show him how, and he struggled with making my sandwich. All my items were subpar. Do yourself a favor and go to the DD about a mile south of this one on route 28
… moretom gruel
The donuts have shrunk. Seriously, only about 2/3 the size they were previously.
… moreCH Jazzman
Typical Dunkin, but would avoid because of frequent heavy bridge and rt 28 traffic.
… more