Mikey Morand
They always do a great job listening and making my coffees just right. The drivethru speed makes this dunks a no brainer when you have somewhere to be.
… moreDaniel Triana
Ordered a small coffee and small tea. Got given two coffees. At noon, not busy. Training highly needed.
… moreKristen C
Wow, is this place badly managed. Rbet3s almost no-one in the drive thru or the dining room and im asked to “pull up” into a waiting space for a simple order. Corporate really needs to step in and fix this. I rarely come here, but in over 10 years, I’ve never had a good experience.
… moreJeff Coulter
Everytime jnorsrr my food it’s cold and not toasted dark like I asked 5th time in a row and I specifically asked for it to be toasted dark twice this morning and still barely toasted, it’s not hard to make a bagel toasted dark
… moreNancy Hellijas
Went to go get a ice coffee and ms Norma was so sweet and understanding. They ran out of small ice cups and that is what I wanted. Needless to say this woman fix the problem quick and I still got my small ice coffee. She did not let that problem stop her flow at work. She thought quick and sprint into action. Costumer which is me was SATISFIED. U NEED PEOPLE LIKE THIS .THANK U NORMA.
… moreDeana Clewes
The woman taking the order was incredibly rude. Taking the order and cashing me out, snatched my card out of my hand and then made my coffee wrong.
… moreKip O
Great people. Horrible coffee. Sandwiches are always burnt or not cooked at all. Sometimes soggy if it’s an English muffin. Been going here for years and it’s really gone down hill. Only one person there knows how to make an iced latte and I’ll give her 2-5 dollar tips every time. Your not supposed to pour the espresso directly over the ice. They still do. And I get watered down coffee. You mix with the milk first soo it’s not hot. I now have to ask for my ice on the side so I can do their job for them. They say open till 7 but they’re always closed 15 minutes before. They’ll take 5 orders from the drive thru before they even consider taking an order from the lobby. This used to be my favorite dunks. Whoever runs this place please do something. The staff are great people they just don’t know how to run things
… moreWindy Alma
The first day I went, they shoved a half a dozen donuts into one bag. They were ruined. I mean, donut mush. I also ordered two cappuccinos, and they gave me one and then made me wait over 5 minutes for the second one. Okay, everyone gets a free pass once, right?
The second day I went, my kid’s hot chocolate tasted like someone whispered chocolate to hot water, and the chai had so much mix in it I looked like a goat trying to swallow it. I paid in cash, and an employee handed me bills and change. I took just the bills and said please hold on, one second, and she barked a terse thanks and threw the change in the tip jar, slamming the window shut. Ignored me. They slapped together two drinks unworthy of the name, I want my 87 cents. I am not sorry.
Third and final visit this morning-please understand, I’m a mother of five, it’s the closest by far- they had no food. At all. They were only serving beverages and they said it was because they were short on staff, but there was three people on the floor as always. Surely a bagel could have been thawed. A cup of sprinkles. Chips?
Dissatisfied. A bit.
… moreYashira Acevedo
I ordered a hot chocolate and it taste like WATER!! i do NOT recommend.
… moreJ W
The morning crew has their stuff together, wears their face masks and gets the orders correct time after time. Around 3pm is when the maskless workers are there making your coffees while possibly giving the virus to people. Please wear your masks!!! Don’t be all about you or else just quit!!!
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