Chris L
It’s a very cramped dunkin, the employees were constantly in each others way because of lack of space not fault of their own. Employees seemed a little hectic and maybe new? When asked questions they were hesitant to answer and had to ask for help with the register. Service was somewhat slow for 6-7 employees but only 3 people there with orders (not sure about online orders). They weren’t making drinks in order, people who ordered 2 people after me got their drinks before everyone else. I know dunkin aren’t the freshest of donuts but it tasted like it had sat around since at least the day before, but it was at least edible, I wouldn’t go out of my way to visit this location.
… morecharlene heroux
Service extremely slow. Paid $5 for a hot latte and got a half cup. Not happy will be complaining.
… moreNate
They were closing soon but Allison still took our order with a smile ! Great service, great coffee ! Thank you !
… moreKathy Bates
CRYSTAL & the rest of the girls are great. We are a Lil partial to Miss CRYSTAL cause she remembers Neko cups not pup cups for Axl & Luna . This Dunkin is the best in the area. I pass 2 sometimes 3 just to get to them.
… moreGreg
Every time I go here they are active and helpful. There is a worker named T.G. who always makes my coffee perfect and is extremely kind. I will keep coming back because of TG!
… morecarohart
Lady at the counter is extremely rude to customers. In the morning, people can wait in line for quite a while before being able to place their walk-in order. Employees seems too busy feeling in orders placed online. One customer asked politely for an estimate of how long it might take to get served and the lady at the counter went on a tirade on how busy they were and how the customer just needed to be patient. Her tone was extremely rude. All other customers looked at each in surprise. This was extremely awkward. A customer actually walked out. I also decided to go get my donuts at the nearby BigY!
I placed my order online the next time. When I went to pick it up, my order was ready but was missing the donuts! When I mentioned it, that same lady without looking at me went to berate her coworker for forgetting to complete the order. She added the donuts (shoved them upside down into a bag) and tossed me the bag over the counter without much of a smile or word.
I feel for this lady. I hope she gets help and turn things around. The customers deserve it.
Update: picked up my online order today to find 5 out of the 6 donuts were not the ones I ordered. Check your order before you pick it up.
Update: I am happy to report that things have changed for the best at that location since my previous review (10 months ago). Staff is different and cordial. Orders are filled correctly. I am changing my review from a 1 to a 4.
… moreSarah C.
Walked in at 6:49 tonight, she told me they are closed. There were 3 people there cleaning up and hours say they’re open till 7 PM, but I guess they close early when they feel like it.
… moreArian Richardson
Went there early morning was greeted by a nice young man named Austin, he was quick and efficient and very upbeat. Made my morning and appreciated his attentiveness, will be going back!
… moreJohn 860
Just came in, ordered 4 bagels with cream cheese, I told employee clearly I wanted bagel roasted. I go down the road, stick my teeth in bagel and its cold
… moreJack Freeman
The staff is typically prepared for large rush, however before school there will typically be about a 5 minute wait, which is understandable. This time there were about 5 people in front of me and the line was very quick because they take multiple orders before completing them, which makes it much faster. The one issue I had was that they had no napkins, even though it was not a busy time of day.
… more