Dunkin’

  3.7 – 241 reviews  $ • Coffee shop

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️ Dine-in ✔️ Drive-through ✔️ No delivery Dunkin' 01033

Hours

Monday
(Labor Day)
5 AM–7 PM
Hours might differ
Tuesday5 AM–7 PM
Wednesday5 AM–7 PM
Thursday5 AM–7 PM
Friday5 AM–7 PM
Saturday5 AM–7 PM
Sunday5 AM–7 PM

Address and Contact Information

Address: 77 W State St, Granby, MA 01033

Phone: (413) 467-3636

Website:

dunkindonuts.com

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America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts…. 77 W State St, Granby, MA 01033.

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Reviews

Jeffrey Dickerson
I only go here when I have to and every time there’s an issue. The worst one was when I placed a food and drink order in the drive thru line, had it repeated back exactly as I said it and then getting to the window to find out my food order wasn’t put in and I would have to go back in line to order it again. Ridiculous.
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Sara Karamshahi
Most of the times they do a good job but there’s one employee that’s very rude when she was speaking in the drive-thru if you don’t like your job then there’s plenty. you ain’t gotta give attitude to other people
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Gretchen Cruz
I ordered through the drive thru. Before covid I used to go to this Dunkin all the time. Since I’ve only been a few times. Went this morning and got a coffee and a bacon egg and cheese bagel sandwich. I asked for extra bacon which was not added. There were also multiple hairs in the breakfast sandwich. The was the most disgusting experience I have ever had. I’m highly disappointed.
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Kelly Tetrault
Everyone is always so kind and even cheerful, to my dogs and I. They greet me by name through the drive through speaker! It’s impressive.
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Evan Pedneault
Customers can expect to wait long lines and also be told to “park and white” while they bring out your food to you minutes later- an unsuccessful attempt to make the slow car line be less slow. Any other coffee from anywhere else is faster, easier, and better. Would not recommend this location
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Joseph Walker
We paid for 2 orders of hash browns – on received one, paid for two tea bags – only got one, asked for veggie cream cheese twice – got plain cream cheese, and the employee was annoyed that we ordered anything other than a plain coffee therefore completely ruining the order. It’s sad when people try to take advantage of a paying client. We will not go to this location ever again and will also tell all family members in the area to not visit this location ever again. All other surrounding DD’s are much more attentive and actually get the order right. Extremely upset and bothered that we were taken for a ride and were burned solely for the fact that we didn’t double check prior to getting home. I get one mistake, but a mistake for every aspect with the order is a slap in the face.
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Lori Hamelin
Always have a problem at this Dunkin. My workplace right near there. Cannot place a large order for meetings because they immediately say ‘we are understaffed’ . They expect me to go through the drive through to order boxes of Joe, muffins, bagels and doughnuts. Unbelievable. Staff also lacks in customer service skills. Go to Dunkin in South Hadley. Worth driving the extra few miles!
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Nick Suter
I walked in to grab my child A doughnut, And the person behind making food, a gentleman interrupted me while I was having a conversation and told me that I needed to have a mask on. Which I have no problem wearing a mask in this instance I was in a hurry and forgot to wear one. It was not The fact he asked me to put a mask on it was the way he talked to me like he was a police officer or something with the disrespect in his voice. The best part about all this was, he wasn’t even wearing his mask correctly, it was below his nose. I will never ever go back to this location again.
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Roman Hawthorne
Don’t work here. Don’t order from here. I implore anyone who does to go to Belchertown instead.
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Cus Funk
I love the food here! However, drive thru customer service always falls short. I understand the struggles of working with customers but employees can come off as rude more often than they should, even when we didn’t give an attitude or anything. Unfortunately, today was the last straw, I can’t go there anymore sometimes it really just messes up my good mood. I know many people who can relate as well.
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