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Address and Contact Information
Address: 421 Chapanoke Rd #105, Raleigh, NC 27603
Phone: (919) 977-1071
Website: https://donbetosnc.com/raleigh/
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Don Betos Tacos Raleigh
421 Chapanoke Rd, Ste #105 Raleigh, NC 27603 (919) 977-1071 Hours Monday to Thursday: 9am – 9pmFriday to Saturday: 9am – 10pmSunday: 9am – 9pm 100% …
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Reviews
Kelly Black
this is the best chile relleno in town – signed a chile relleno aficionado . i mean it too.
… moresamantha ventura
The food is good, but the customer service is really bad. I was on the phone trying to make an order for 22 minutes and I can hear that she had nobody there. She just put me on hold and forgot about me so I drove all the way over here to make my order. I recommend just ordering in person cause they forget about you on the phone
… moreAbbie Ramirez Garcia
If I could give a zero I would. The lady at the front counter was kind and patient, but as soon as we finished ordering, we saw a ROACH on the side of the front counter. The lady noticed we were staring at something and she asked if it was a roach, as if she already knew there were roaches. She was able to kill it but that was the first red flag at this place. When our food arrived, our meat was cold. We ordered a Huarache de carne asada, and un sope de asada as well as chilaquiles. The carne asada that came with the chilaquiles was amazing, and when we tried the huarache and sope the meat had no flavor whatsoever. We were really upset about this especially since we’ve never cooked meat without any flavor, so we decided to ask the lady what they season their meat with. She said she didnt know and we asked if we could have our meat changed because the meat was unseasoned AND OLD. She said she couldnt change it for us so we asked to speak with the owner. The owner took super long to come out and when he came out he had a whole attitude. He started yelling at my father and said his meat is perfect we’re the ones who are doing too much. He said there was absolutely nothing wrong with the carne and he wasn’t gonna change it. The only option he gave us was to refund our money but he said if he refunded it he would THROW THE FOOD AWAY. My dad kept trying to explain to him that the reason he didnt like it was because the carne felt BOILED with no taste not asada. The owner didn’t even try to listen or understand him, he kept yelling and talking over him with zero respect. He didn’t ask if we wanted to keep the food or not, he just told the lady at the register to take the food away and refund it. This was our first AND LAST time here.
… moreXLR828T8
We just dined here and had arguably the worst Mexican restaurant experience ever. It was a Sunday evening and not crowded and it took 45 minutes for 4 meals. 30 minutes after ordering a team member came to our table to check the receipt and said that it would be just another 5 minutes. She took our receipt and never returned it. It was closer to 15 more minutes before our food arrived. At this point it was clear to us that there was an issue with our order. And our guess was that they forgot to start the order. We had ordered a plate of super nachos that came with the meal instead of before even though it took 45 minutes. Starting with the nachos the chips were stale and well over half of them had no cheese, steak, or peppers on them. The steak on the nachos was fatty and there was one very large chunk of steak rather than small pieces of cut up steak (see picture. NOTE: by the time I took the picture I had removed half the chips because there was nothing on them. When we ordered the nachos we asked if it came with sour cream and were told it could or did. No sour cream was on the nachos. We asked for some and got something in a plastic container that had texture more like ranch dressing than sour cream.
We asked for salsa and we were given a bottle of hot sauce. We had to use plastic utensils because all of the normal metal silverware was unavailable. One member of our group ordered a chicken quesadilla that came with steak instead and again the steak was fatty. The rest of the meals had chicken that was dry. This restaurant charges your credit card when you order and then asks for a tip before you get to taste your food/drink or experience the service. This experience is why I don’t like this type of system as it only leads to high expectations on the customer’s end and regret when things don’t go well. Lastly, I don’t usually leave reviews unless my experience is extremely good or extremely disappointing.
… moreWe asked for salsa and we were given a bottle of hot sauce. We had to use plastic utensils because all of the normal metal silverware was unavailable. One member of our group ordered a chicken quesadilla that came with steak instead and again the steak was fatty. The rest of the meals had chicken that was dry. This restaurant charges your credit card when you order and then asks for a tip before you get to taste your food/drink or experience the service. This experience is why I don’t like this type of system as it only leads to high expectations on the customer’s end and regret when things don’t go well. Lastly, I don’t usually leave reviews unless my experience is extremely good or extremely disappointing.
Angie Hernandez
Very disappointed with our experience. The food was really bad. My husband ordered a quesadilla and the meat inside tasted like it was just boiled with no seasoning at all. It honestly looked like leftover meat from tacos thrown into a tortilla. No flavor whatsoever.
My brother-in-law ordered a Cuban torta, and it was just as bad. It was completely tasteless and didn’t even include the proper toppings that normally come with a Cuban torta. It was very plain and disappointing.
On top of that, the service was not good. The lady taking our order seemed like she didn’t know what she was doing. I’m not sure if the other man there was the owner or the manager, but both of them looked confused and unsure the whole time.
Overall, a very bad experience. We will not be coming back. Do not recommend.
… moreMy brother-in-law ordered a Cuban torta, and it was just as bad. It was completely tasteless and didn’t even include the proper toppings that normally come with a Cuban torta. It was very plain and disappointing.
On top of that, the service was not good. The lady taking our order seemed like she didn’t know what she was doing. I’m not sure if the other man there was the owner or the manager, but both of them looked confused and unsure the whole time.
Overall, a very bad experience. We will not be coming back. Do not recommend.
Jose Rosado
Flavorful and filling lunch for a great price and quick service. Not sure what the bad reviews were about but I thoroughly enjoyed my meal. For those not sure, there is no wait staff so you must order your food at the counter and they will call your number once ready and deliver to your table.
… moreJust Right Floors
DO NOT EAT THERE!! you will regret it. This place has the worst food. I ordered a pozole. What I got was boiled hominy and carnitas thrown in there. There’s no way they can begin to call it pozole. I called to complain but the guy on the phone the owner was rude and hung up on me. I will NEVER go back.
… moreKrissi Faith
Wheelchair accessible with a small bit of trouble manuevering intonthe restroom. A Mexican chick at 401 Par Golf told us about this place…Dios mia!!! This has to be one of the best Hispanic restaurants we have ever eaten at. We ordered fajitas, flautas (for the kids) and a wet burrito. Definitely order horchatas…I am tempted to visit later just for the drinks..wowzah. The service was fast and super kind. We spent $35 on our food and horchata drink and still brought some home. There are booths which make this a wonderful place for a date night. If you have kids, I recommend not sitting in the booths with dividers bc they rock everytime kids move. Will def visit this place again and again. Also, take a stroll to the bakeries next door and the large international market. Such a nice experience. Muchas gracias y bendiciones!~
… moreShea Croft
Horrible food, lazy service, overpriced. Avoid at all costs. I ordered carnitas à la Mexicana and was given carnitas in canned tomato sauce. What a disgrace to real Mexican food!
… moreEnrique Marroquin
Ordered Choriqueso all watered down. Ordered campechano a missing octopus Then when you bring it to their attention they tell me to talk to the cook. I guess you have to get drunk not to notice your being ripped off by taking short cuts in your food definitely won’t come back due to bad service and food quality is not great.
… more