Muneeb Bhutto
I frequent this Domino’s location regularly, and I can confidently say it consistently delivers top-notch service. The staff is always friendly and accommodating, particularly a wonderful employee named Samantha Adams. I have specific dietary restrictions and don’t eat meat from outside, so it’s crucial for me to have a clean pizza.
Unlike other locations where I’ve encountered pieces of meat in my orders, this team goes above and beyond to ensure everything is prepared without any cross-contamination. Samantha personally makes sure my pizza is clean and uses a fresh blade for cutting, which shows her dedication to customer care.
I truly believe that Domino’s should consider giving her a raise for her hard work, as she consistently stands out during my visits. Beyond Samantha, the entire staff is pleasant, and the store maintains a tidy appearance, with clean restrooms and a welcoming atmosphere.
Overall, I would rate this location a solid 10/10 for their commitment to customer satisfaction. Keep up the great work!
… moreTim Fuller
If you want your pizza within an hour do not order here. The last 2 online orders I’ve done here have taken over an hour. The first order was done but nobody was checking the drive through window. Went inside to get my order and the person behind the counter said they had just finished it. But the cheese was set and the pizza barely warm. The most recent order was made 40 minutes before I reached the store. When I got to the pick up window I was told it wasn’t quite ready yet and to give them another 20 minutes. Im 10 minutes into my 20 minute wishing I could cancel my order. What the point of ordering ahead if you still have to wait as long as you would if you ordered at the counter.
… moreLayne
Pizza is hot and tastes great. Wings were good, too! Order was placed online and was timed for pick up on time. I’d order here again.
Went back again a couple more times since the first visit, and the “extra cheese, extra sauce” turned out to be like a normal pizza. Everything else was fine.
… moreCRYSTAL QUEST
I don’t like leaving negative reviews but this place under cooks anything with dough. If you order a salad with different dressing make sure both packs of dressing are the same. I order Cesar with balsamic got 1 balsamic and 1 Cesar dressing pk. If I wanted Cesar I wouldn’t have switched dressing to balsamic. Workers need to pay more attention to detail it helps with positive reviews/business & eventually they wallet
… moreMichelle Burt
I’ve had mostly decent experiences here but received a completely inedible pre packaged salad today. It expires in one day and they should’ve done a quality check before handing it to me.
… moreJustin Smith
Never go here … They will rip you off … I had a carry out pizza ordered the pizza and it wasn’t ready 45 minute later… Rude and nasty … Restroom was dirty smelly no TP .. are paper towels
… moreAbbie Flores
Order pizza online was checking out of my checking account went to pick it up and said they didn’t even have my order but yet I was charged for and they refuse to give my money back. Never go to Domino’s in Silsbee again.
… moreJessica Hataway
We ordered on the app for delivery. We have been doing it for awhile and we’ve never had a problem. Tonight we had our first problem. We ordered the 16.99 (i think) coupon deal on the app. (Pizza any way you want it bread bites and a 2 litter, my husband and kids favorite) our driver arrived and my husband grabbed the food and handed our driver payment and tip. He walked up to me sitting on the porch and I noticed he had two pizza boxes and the 2 litter. I instantly realized something was wrong. Neither of the pizzas were what we ordered and no bread bites (2 litter was right). My husband flagged the driver down and we were able to stop her in time. They gave us the 2 wrong pizzas for free and the driver went and got our correct order (gladly tipped her again)! I wish I remembered her name but during all the hustle and bustle it slipped my mind but, even though it wasn’t done right the first time they did what they could to fix it and did it immediately! Thank you guys so much!
… morePatsy Trussell
Staff needs to listen more carefully to the orders customers give and also give accurate times for pick up and deliveries.
… moreJ Archer
Ordered the 8 piece wings and received 6 1/2 wings. One of the flats was literally half gone. This isn’t easily overlooked, as I saw it clearly sitting right on top when I opened the box. Most establishments wouldn’t even count that as a wing and just throw that one in. I guess this Domino’s considers it a delicacy and removes another wing from the order.
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