Andriana Garcia
My mom called to complain about her pizza is not being cut all the way through and my pan pizza being completely doughy. The lady wouldn’t let my mom talk so my mom kept getting loud with her than my mom said go ahead and talk and the lady said you’re on the do not serve list and hung up in my mouth face so I go up there to get my money back. She said she refunded it to my card. I was trying to see if it got loaded on my card and she told me that I had to leave Or she was calling the cops after she argued with me that the pizza wasn’t doughy and that people like the pizza like that. Not only that she was extremely rude. She wouldn’t let me check my bank account to make sure that I got my refund. Still haven’t received my refund waiting for corporate to call me back. still haven’t received my money back. This lady really needs a new job. Her employees were looking at her laughing at her because you could clearly tell that the pizza was doughy and she kept telling me it wasn’t.
… moreBrittany
Pizza said it was delivered 10 mins prior on tracker. I called because we never got our pizza. The girl said she’d have to call to see if he gave it to someone at a different anddress! She never switched back over to talk to me and hung up. We get our pizza another 10 minutes later! The pizza is cold, not fresh, not cut, and the bread bites are as hard as rocks not edible! Absolutely disgusting. I should be refunded my money horrible!!! Not fresh at all! Overcooked! Cold! Literally looked like pizza that has sat in someone’s fridge for a week! Hard cheese! This is the most pitiful pizza I’ve ever received! Whom ever is making pizzas tonight needs a new job! Clearly doesn’t care!
… moreMatthew
Cassandra made my pizza and did an absolutely terrible job. Out of all the pizzas I’ve ordered over the years from different chains and restaurants, this was by far the worst I’ve ever received in terms of presentation — and honestly, it didn’t score much better in the taste department. It was just awful. Large sections of the pizza were completely bare of cheese, and the toppings and cheese that were there were falling off. The cut was abysmal — it wasn’t even sliced all the way through.
Where is the quality control? The pizza I received was quite literally a pile of slop. I understand food service is tough — I’ve worked demanding, customer-facing jobs myself — but that’s no excuse. Pizza costs way too much these days for such little care and effort to be put into a customer’s order. I was genuinely appalled when I opened the box.
EDIT: Decided to give this location another chance a few months later. My heart sank when I saw that my order was made by Cassandra, yet again. Another mess of a disgusting pizza. After further research, Cassandra appears to be the manager of this location. I can’t comment on Cassandra’s managerial abilities but she is woefully inept when it comes to pizza making. Pizza is too much money in today’s economy to be putting such little care and quality control into a customer’s order. It’s not like I’ve never had Domino’s pizza before– I know what it’s supposed to taste like. The slop that Cassandra has made me isn’t it.
… morePesky Crow
Since changing locations, the food has improved but still has a little work to do. The new waiting area is more cramped than the previous, but the parking is better. Service is fast and friendly and the workers seem to enjoy working there. They could improve accuracy when it comes to making the food as I witnessed them mess up someones order and they messed up mine. Their coupons come at a great value and the quality of the food has always been top tier.
… moreChristina Gonzales
So I got my daughters a pasta each. Tracker said it was delivered when it wasn’t. I called the store, was on hold for 15 minutes, delivery finally shows up. I asked the delivery lady what took so long after it said delivered, DO YOU KNOW WHAT SHE SAID BACK IN HER STRONG ACCENT, I DELIVER TO PEOPLE WHO TIP FIRST IN THE HIGHEST ORDER. UMMM OK CAUSE I SURE WAS GONNA GIVE YOU CASH LIKE I DO ALL MY DELIVERIES, . SHE DID NOT GET A CENT FROM ME AND SHE NEEDS TO BE FIRED AND DOMINOS SHOULD BE ASHAMED OF THEMSELVES FOR AN EMPLOYEE LIKE HER!!
… moreKJP
As much as I hate the increased traffic by my house (I live close to here). The service and food has been great every time I have ordered from here.
Their Chicken Bacon Ranch sub, they hand tossed pizza and their bites are great. The food is always hot as soon as I pick it up, and the tracker allows me to arrive right on time.
My only complaint is that after a certain time at night, they will not allow you to do in store pickup or curbside and you have to get delivery. I literally live 4 streets away and do not want to pay for delivery. They lost business many nights from me because of this.
… moreArtilla Walker
This Domino’s have very rude workers, did an online order that was delivered. End up the order was incorrect, called the location back and the “MANAGERS” my husband and I spoke to were very rude about the mistake, and hung up, after we calling back we had proof of the order via email, we ask for their names, would not give there name, to make a corporate complaint comes to find out after after talking to another employee stated subliminally the order that was delivered to us was not ours the employee kept saying another street name which was not my street. And employee repeated the order that was not mines. Overall, we again called 4 days later because we supposed to got a refund and never refunded our money nor ever got the correct order. This, place should be shutdown no professionalism from GENERAL MANAGER, and the location charged more on the card we used. Be careful this is not a place to gog, will still money and you will not get your order.
… moredan b
Pizza is ok but the order process sucks. Have to go through all these menus and it takes forever. Call papa John’s or little Caesars and someone just answers and takes your order and your done. By dominos was fun while it lasted.
… morekyle talarico
This store is has stolen money our delivery never arrived no one answered that night and the next day we get a hold finally get a hold of them and they refused to give back our money and hung up on us. Rude and not understanding the manager doesnt even know their policies. Make it right or your money back. That is Domino’s policy.
… morebeeper4878
Ok, I ordered this from State Street Dominos took almost two hours to deliver.. wen I called they didn’t answer the first two times third tim I was instantly put on hold for 18 minutes when we called using a different phone they answered. Didn’t offer a refund or an apology said driver was coming. When I said this is wrong you have me on hold now for 18 minutes! Lady hung up on me. Pizza arrived Cold, bread full of grease. Sauce cut in weird squares. My last time I’ll ever order Dominos. So sad. I loved them in the 80’s
… more