


Looking for great pizza in Rocky Mount? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 161 Falls At Tar Court .
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 161 Falls At Tar Court, Rocky Mount, NC 27804
Phone: (252) 977-7777
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
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161 Falls At Tar Court in Rocky Mount – Domino’s Pizza
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Reviews
Management, if you are listening: replace your staff and address their behavior immediately. The level of unprofessionalism at this location is unacceptable.
Let’s start with Victoria, who claims to be the manager yet demonstrates a complete lack of professionalism and competence. Her attitude is dismissive, and her ability to perform even basic job duties — including making a pizza — is seriously questionable.
Then there is Andy, who also claims to be the manager, followed by Jennifer….I was told by Victoria that Jennifer is the manger but when I called Jennifer, Jennifer stated she works for a towing company. The revolving door of so-called “managers” would be laughable if it weren’t so concerning.
This establishment is a joke, and frankly, so is its administration. This franchise clearly does not respect paying customers. The staff across the board lacks accountability, professionalism, and honesty. They lie, deflect responsibility, and treat customers with open disrespect.
Everyone at this location needs immediate professional development training focused on customer service, accountability, and basic workplace conduct. Until that happens, this business does not deserve customers’ time or money.
Friday, March 1, 2024, I called around 530-6pm to cash in on that apology, but staff can’t find anything in system! RHONDA, who says she’s the manager, said she sees no order history for my number then accuses me of just trying to get free pizza. I explain that I ordered originally under a different number, but the employee working that night was given THIS NUMBER to save in system for my free pizza. RHONDA said Domino’s doesn’t offer free pizzas, only refunds or exchanges, and that I should’ve asked for the manager (her) because she’s there 7 days weekly and hasn’t heard anything about my issue. RHONDA asked why did I wait so long (4 days) to try to get a free pizza. RHONDA said my order was corrected so she didn’t understand the issue. I explained it was corrected AFTER 3 TRIPS, and that I don’t know their policy so I took the guy’s word when he said I was in the system. RHONDA said she couldn’t use the email I had to enter online to pull up and verify I had actually ordered that day, and that she could only use the phone number?? RHONDA said she didn’t have the number to corporate office when I asked for it, but suddenly changed her tone and offered me A FREE PIZZA! I declined – after being accused of trying to scam Domino’s for a free pizza, and being talked to so unprofessionally and disrespectfully, and after fussing with her by phone over this issue, I didn’t feel “good” about having food prepared without being there to see it prepared myself. Was going to let this go, but this was my #1 stop for carry-out pizza in Rocky Mount, and I’ve been a customer since they were still at the Independence Drive location, but thanks to Rhonda, it’ll be a long time before I spend money here again. Thank you Rhonda.
The large thin crust I ordered today has 2 inches of no sauce, no toppings. Might as will be a medium. Sometimes I call to let them know it wasn’t right, because it just happens again and again.