Karyie J Busch
READ THIS! My Mom who lives in Wheeling, WV, told me there is NO Domino’s that deliver to her home. A few weeks ago, I had a few extra garlic parmesan bread twists from my Domino’s order & gave her a few to try. She LOVED THEM! Sadly, she needs surgery & CAN NOT drive till she gets it, 30+ days away. So I figured I’d go on a secret mission. Trying to find the closest Domino’s to her address, I found 4 of them. I called EACH store individually to see who delivers to her area. Plus, you need to understand I AM NOT familiar with Wheeling’s surrounding street names, so it got kinda chaotic. I’m trying to surprise my Mom, in Wv, while I’m in Pa, with an order to mix up her daily menu. She CAN’T drive to the store to get groceries, house supplies, & etc, now you see my point here. Anyways, the first 2 Wheeling stores I called WERE NOT very helpful NOR seemed too eager to get me any info. I kept going down the line… Then I called the “Route 88 & North Fork, West Liberty, WV” location… The night manager, I think she said her name was Nicole, but… she was a BIG HELP. She also wasn’t familiar with the streets so she asked her driver for help. Then asked for the order & said let’s put the order in & see if computer takes it… And WOW it went thru. She WENT OVER & ABOVE what she had to do to get a whopping $15 order, lol. The end result? My Mom got her bread twists & loved’em! AND THE BEST/FUNNY part? She’s lived in WV for say 10 years now.. and NEVER ordered pizza bc she thought they didn’t deliver to her area. I requested menus, so she can FINALLY get pizza delivered to her house.
P. S. Driver told her that they DO deliver there all the time. Ha! Ha! Go figure?!?!
… moreJoey Yoho
Haven’t ordered from here in probably close to a year, and I remember why. I could go into detail, but I could probably sum it up better by just saying that it’s genuinely impressive how bad they are it just making a pizza
… moreJames Foster
We ordered our food around 4:45pm and it said 30-40 mins. Than a hour went by tracker said it would be another hour. So that would be 2 hours until our food might have been delivered. This is not the first time that this has happened.
… moreJolynn Britton
West liberty Wv service sucks. My order I called in was incorrect. I told the lady I would have NEVER ordered what we received! & I was told it was on the Receipt so I would have to purchase again what I wanted with a rude attitude. If she wasnt answering phones while wearing EAR BUDS playing music she may have not messed it up. We will drive the few extra miles to go else where.
… morenathan ross
ordered at 6:46 pm. delivery was “completed” by 7:05. pizza nowhere to be seen. it’s almost 8:30 and I’m still waiting. tried to call to cancel or something but no one answered for more than an hour. if my pizza ever gets here I doubt it will be warm. I hope they enjoyed my prepaid tip 🙁
… moreDesiree
I ordered pizza at 6:06, the tracker says that it left the store at 6:19. Shortly after it says delivered, but I have no food. So I call after awhile when we still don’t have our food. They say the driver just left the store with my food. Another 20 minutes go by, no food, so I call back and cancel my order. I dont want food that has been sitting around for an hour. Had they been honest when I first called, i would have picked up my food. Corporate should really be concerned with the image that this location gives the community. Terrible service.
… moreAndrew Howard
Carry-out order was late. Online and in-store screen said it was ready and it took an extra 30 minutes. I know they forgot mine and put multiple orders ahead of mine. I walked in a couple times and each time they said it would be a few minutes. After I walked in the third time I saw my pizza being made. My brother’s pizza (that was ordered right before mine) got cold while I waited. Then when I asked about if they forgot it, they just shrugged and didn’t say anything. It would have been nice for them to be honest and at least apologize for the wait, let alone acting like they didn’t know. Wouldn’t have left a tip if I knew I had to wait another 30 minutes
… moreJennifer Kucera-Short
Ordered a delivery with the app about 5:45, the app said it was delivered. Called the store about 6:45 and checked status, because we never received it. The store manager Mike and the other person working were completely rude. Our order was still there and they told me the the delivery driver was gone, our food was still there and they didn’t know when we would get it delivered. Cancelled the order and will never order there again. That place is the most poorly ran pizza place I’ve ever experienced. Not the first time this has happened, but definitely the last
… moreKyla Bachie
The store manager hurries up and deletes the orders off of the order screen to trick the system so he looks good on paper. Then he pulls the order back up so he can make the food. By doing this the tracking tells the customers the order is ready for pick up or say thank you for picking up the order. When you get to the store your food is either still being made or was just put in the oven. I feel like I’m being lied to. I just love waisting my time. Then Mike the store manager cheats customers on toppings. He trains other employees to put less cheese on the pizza. I never get the correct amount of toppings when Mike the store manager makes my pizzas. If the manager Stephanie makes your pizza’s then they are awesome. Correct amount of cheese and toppings. I expect to get what I pay for. But at dominos in West liberty West Virginia you get ripped off and cheated if Mike makes your food. Mike always has a bad attitude and is never friendly and always make customers stand and wait without saying a word to them. Mike is off on Mondays and Tuesdays so if you want what you pay for and your food to be done on time then i would order only on Mondays and Tuesdays. Unless you like getting ripped off.
… moreKathy White
First time and last time. Bland crust. Barely cooked- we put it in the broiler ourselves! And the mushrooms tasted like fish! Disgusting. With it being in West Lib with the university you’d think they’d be better but seeing how nothing else is close they obviously don’t give a care. I’ll drive further because this place is gross.
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