Chanda
We ordered pizza for delivery Saturday night, when they arrived one pizza looked like it had been dropped. I called and let them know and was told they could either resend the pizza out or give me a partial refund. I asked for the partial refund as I was not going top hold others up from eating. I was told the partial refund could not be issued until the next day, Sunday and that I would get a call.. It is now Tuesday and nothing, no call, no partial refund, nothing and the app is always messed up otherwise I would have reported the issue via the app.
… moreWayne Suite
Absolutely the worst place ever! Estimated time was 4:45. I got there at 4:35 they said it’s coming out of the oven. Then they told me the order got mixed up. You can wait in your truck we will bring it to you. “We’ll do you want me to pay first?” I pay cash. I go out to my truck and wait til 5:15. I go in and ask if it’s gonna be ready anytime soon. The guy was boxing it up. Then another employee tried to make me pay again… ummm I payed 30 mins ago…. NOT ONE TIME DID THEY APOLOGIZE OR ANYTHING.
… moreThomas M.
Pizza slices were cut way off. Very uneven sauce and ingredient distribution on pizza. Perhaps they need more training and basic instructions on how to make pizzas.
… moreKarl Grebe
Went for the $9.99 deal with unlimited toppings on Saturday 2/15. Ordered a Pep, Sausage, Bacon, Green Peppers , Onions and mushrooms. Got a half cheese, half pepperoni, shame on me for not checking but the pizza hadnt even been made so already waited 20 minutes. Fast forward to Sunday 2/16 and the wife orders same pizza on the App and says pickup from 15-25 minutes , show up at Dominos at 605pm and asked if I placed my order to which I said, Yes online, the young lady read off my 2 pizzas . Tracker on board says 1 to 5 minutes , 10 minutes later I hear from Cam the Manager that they ran out of mushrooms and they hadn’t started the pizzas because of no mushrooms. At this point I just cancelled this order. Love the $9.99 deal but if your folks can’t get it right now point in ordering. Back to Papa Johns it is. Don’t do a promotion if you don’t have the staff to cover the influx of orders.
… moreDan morris
Ordered my take out around 6pm and by 654 the app said it was done. The problem is I have been sitting here for close to ten minutes without the food being boxed up or my name called. I have seen several people come and go who ordered after me. Guess customer priority isn’t a big deal here. Glad I didn’t leave a tip.
… moreTracy Pearson
Pizza was good but got banana peppers and there was maybe half a pepper over the entire large pizza. Definitely need to add more. Everything else was good though.
… moreJennifer Dennis
When I initially put the order in it was VIA website my phone died I called the number for Domino’s I pressed the one when it said if you’re ordering a pizza the reason why I pressed one is to get somebody at the store and I then did not get anybody at the store told them my dilemma I had to wait for them to transfer me to the store wait another five more minutes to see if the order went through. On my way to Domino’s, I put in directions from the Domino’s on Google where it says directions and it opened up to Maps they sent me to some random neighborhood that I guess the location used to be at and they never changed or updated the address that would be nice if. Had to go to Shell station to figure out where they were because their address was not updated or updated on Google. When I went in to pick up the pizza I had mentioned about the address and that it needed to be changed online the girl just scuffed at me grabbed my food rang me up and then talked in a very low voice that I couldn’t hear her and I didn’t say thank you or have a good day or anything on my way out so they could do a little bit better service in there than what they had. An update of the maps for it. The new location does look nice though.
… moreJustin Tavares
As others have said, some cheap manager suddenly decided to stop delivering to my neighborhood under 6 miles away a few months back. I’ve gotten it delivered many times (and I DO tip). I never go here anymore unless I have someone over who specifically wants Dominos. The food isn’t good enough for me to spend the time to drive there and back myself – I’ll get better pizza if I have to go get it.
Oh and they did move across the highway. The Triangle Drive address is correct, but the map hasn’t been updated at the time of this review.
… moreJoseph Florence
Absolutely horrible customer service. Redeemed a “free” pizza asked for xtra sauce and double pep, they wanted to charge me 2.00 for the pepperoni although it clearly says “2 Topping” the manager says since I asked for extra sauce I have to pay for the double pep. I myself have worked in pizza and food for over 10 years and never have I ever heard of extra sauce being charged as a topping! I want my damn points back asap
… moreJohn Gardner
The delivery guy was polite!
Other then that I was reminded why I stopped ordering Domino’s awhile ago. The thin crust pep pizza was straight up disgusting the wings were the same. Soggy just gross.
… more